Strategic Account Manager, Key Accounts
Fully Remote Seattle, WA Account Management
Job Type

Join the team shaping the future of healthcare! MedBridge is a dynamic software company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Account Management team is growing and looking for an enthusiastic Strategic Account Manager, Key Accounts to join us! We hire in the following states: AZ, CO, FL, IL, MA, MI, MN, NC, NY, OR, PA, TX, UT, VA, WA. 

The U.S. Healthcare industry is going through a transformation. Patients want access to better healthcare tools and experiences and healthcare systems are stretched beyond capacity and adapting to the new normal after the pandemic. In this role you'll be working on the teams that are being tasked with solving these problems. 

Why work at MedBridge? 

  • We are mission driven. We are not just in it for the money. We believe continuing education improves the lives of both medical professionals and the patients they care for. 
  • We create award-winning products. In 2022 alone, we’ve won American “Stevie” Awards for Best Professional Education App and the 2022 MedTech: Digital Health Innovations award. 
  • We’re a fast-growing company where you’ll have opportunities to develop your career.  We were named one of the Top 100 Fastest Growing Companies  by the Puget Sound Business Journal (PSBJ) as well as an Inc. 5,000 Fastest-Growth Company for 2022
  • You’ll make an impact here. Even as we grow, our individual teams remain small and dynamic, meaning the work of every individual matters. 
  • Our customers love MedBridge! We have a nearly 100% client retention rate and are continuing that work in 2023 and beyond. 

The Strategic Account Manager is responsible for driving revenue growth by managing strategic accounts, long-term client relationships, and developing key new stakeholder relationships. This role will focus on up-selling and cross-selling existing solutions as well as identifying and expanding to new use cases or new user types within our strategic Health System customer base.  


  • Meets or exceeds retention and expansion quotas 
  • Builds strategic growth plans with customers and develops and executes on annual sales account plan.
  • Understands the customer business environment, and identifies and implements ways MedBridge can assist clients in solving its top challenges through use of our solutions. 
  • Builds and maintains executive level relationships, and can guide executive stakeholders with varying needs through a decision process. 
  • Provide a consultative approach with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow.
  • Coordinate communication with all internal teams to prioritize activities related to strategic approaches with key organizations.


  • 8+ Years of Account Management Experience for SaaS solutions
  • Experience selling to or working within the healthcare industry, preferably health systems
  • Proven track record of successful customer engagements with VP and Executive level stakeholders
  • A strong foundation for strategic and tactical selling of a solution sale
  • Ability to identify new use cases and collaborate with product and strategy teams to define requirements
  • Excellent presentation and negotiation skills.
  • Some travel required

Our Culture:

  • Passion. We love what we do and we find inspiration in our passion for improving patient care with innovative products.
  • Collaboration. We seek and welcome feedback from colleagues, clinicians, and patients, knowing that collaboration leads to greater success.
  • Resourcefulness. We’re continuously iterating and optimizing for long-term success and efficiency. We think of creative ways to solve the problem at hand. 
  • Quality. Quality in our work is of utmost importance; we hold ourselves and our teammates to higher standards because the quality of our work directly impacts lives.
  • Customer-centric. Our success and continued growth are driven by products customers love.
  • Personal health and wellness. MedBridge contributes generously to medical, dental, and vision benefits. Other benefits we provide are: paid sick time, paid vacation time, personal days, parental leave, short term and long term disability, an employee assistance program, and a 401(k) with a company match.
  • Professional growth. We offer an annual stipend plus two days of paid time off for you to attend the professional development course of your choice. 

Salary Range: $130k-$150k OTE

At MedBridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience. 

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at MedBridge.

Now it’s your turn. If you liked what you’ve read and think MedBridge would be a great career choice for you, apply now and our Recruiting team will follow up with you shortly after.