Administrative Assistant
Alpharetta, GA Customer Service and Engagement
Job Type


About Us

Founded in 2018, Bakkt builds technology that connects commerce. 

Our vision is to connect the digital economy by offering one ecosystem for cryptocurrency and digital assets, loyalty, and commerce. We enable our partners and clients to deliver new opportunities to their customers through SaaS and API solutions that unlock crypto and drive loyalty, powering engagement and performance.

Come build with us.

Bakkt is looking for a highly organized and detail-oriented team member to provide strategic support to 2-3 executives and manage receptionist activities at our headquarters at Avalon in Alpharetta, GA. The ideal candidate will be naturally precise in regard to detail and consistency, a forward-looking thinker who actively seeks opportunities and proposes solutions, comfortable with a start-up environment, have the ability to handle, prioritize and own many ongoing tasks and projects, work closely with team members, and work at a high level independently.

Provide support in all facets of managing the needs of executives, including but not limited to:

  • Calendar management, incorporating management of international and domestic travel, car service, hotels and any other needs surrounding travel
  • Liaise between internal & external executives and Board of Directors, manage calls and requests, set up and dial into meetings as well as manage conferences, media & speaking requests in a timely manner
  • Submit and maintain expense reports in accordance to Company policy
  • Liaise extensively with the assistants within Bakkt as part of a larger team to provide seamless support, including daily back up, as needed
  • Manage external and internal correspondence across phone, email and other digital platforms, as applicable
  • Host visitors and manage logistics for on-site meetings across Bakkt offices
  • Manage front-desk responsibilities, including checking in guests and other ad hoc activities that come up in partnership with Facilities and Security


  • Minimum of 7 years in administrative, event planning or office management experience
  • Strong interpersonal communications, organizational, problem solving, and writing skills
  • Ability to prioritize work and help manage executives’ time effectively in a start-up, fast-paced environment
  • Ability to manage confidential and sensitive information, consistent with professional standards and Company policies
  • Strong proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel), collaboration tools (e.g., Zoom, OneDrive) and comfortable with emerging technology
  • Interest in business, financial markets and/or digital assets
  • Bachelor’s degree preferred

Bakkt is devoted to having diversity in its workforce and is proud to be an equal opportunity employer. Bakkt does not make any employment decisions based on race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity of any other characteristic protected by law. Must successfully pass a post-offer background check and drug screen.