Operations Assistant, NTDP
Colorado Springs, CO Human Resources
Job Type


About USA Volleyball

Would you like to work in the Olympic movement with one of the most successful organizations serving one of the fastest growing and exciting sports in the world? USA Volleyball (USAV) is the national governing body for beach, indoor, sitting, snow, and para-beach volleyball in the United States with over 400,000 members, responsible for selecting the Olympic and Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials training, grassroots development, and the SafeSport initiative. Visit www.usavolleyball.org for more. 

USAV is an equal opportunity employer committed to increasing the diversity of its community. We do not discriminate on the basis of race, color, national origin, gender, age, religion, gender identity or expression, disability, or sexual orientation in our programs and activities or our employment practices. To learn more about USAV’s diversity, equity and inclusion efforts, please visit our DEI page at: https://www.teamusa.org/usa-volleyball/dei.

Job Description

The Operations Assistant, National Team Development Program (NTDP) is a regular full-time position reporting to the Manager, NTDP. This position is responsible for safe efficient coordination and operation of warehouse logistics as well as assisting with essential NTDP activities.  Cross departmental collaboration and support is a general expectation of all USAV employees. 

The ideal candidate will be able to demonstrate a growth mindset and the aptitude to handle multiple tasks. 

Cross departmental support is a general expectation of all USAV employees. Additional hours may be required to include nights, weekends, and holidays. The position is located in Colorado Springs, Colorado. Remote work is not an option for this position. 



Summary of Duties and Responsibilities include but are not necessarily limited to:

  • Organize, pack, and ship equipment for regional, national, and international events. Lead the receiving and tracking of NTDP gear and equipment inventory.
  • Conduct operations in a manner that promotes safety and is in accordance with OSHA and MSDS standards.
  • Work with warehouse staff to communicate warehouse activity processes within the NTDP. 
  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship).
  • Receive and process warehouse deliveries (notify, unload, label, store).
  • Assist in overseeing the budget lines for all VIK and NTDP equipment, shipping, and supplies.
  • Support NTDP event on-site logistics and operations with possible travel.
  • Communicate effectively with NTDP athletes, families, coaches, staff, and USAV stakeholders.
  • Produce transcripts and create subtitles for online learning modules.
  • Respond or appropriately direct help desk tickets for customers encountering technical difficulties within the Learning Management System.
  • Other duties and projects as assigned.


  • High School diploma or equivalent GED level credential.
  • Demonstrated proficiency with inventory software and database systems. 
  • Be able to safely and comfortably lift, transfer and store up to 50 pounds.
  • Must be proficient with Microsoft Office Suite, especially Excel.
  • Strong attention to detail and organizational skills.
  • Strong communication skills and willingness to work within a team.
  • Be a certified forklift operator or be willing to become certified Must be able to successfully pass a USAV background screening (before the hire date).
  • Must successfully complete SafeSport training within two weeks of the hire date. Training must be maintained throughout employment.
  • Must be able to successfully pass a USAV background screening (prior to hire date).
  • Must successfully complete SafeSport training within two weeks of hire date and remain current.

Preferred Qualifications:

  • Minimum of 2 years’ work experience with warehouse operations, logistics or equipment management is a plus. 
  • Work or internship experience within a collegiate, professional, or Olympic Sports Organization(s) is preferred.
  • Prior experience working in the Front Rush inventory management system is a plus.
  • Prior experience in supply chain operations.

Salary:  $16 - $18 commensurate with experience.


USAV also offers a comprehensive benefits package to all full-time employees to include:

  • Paid Time Off
  • Up to 15.5 paid holidays per year
  • 403B retirement plan 
  • Health Benefits (medical, dental, vision)
  • Parental leave
  • Robust EAP and wellness program
  • Employer paid life insurance
  • Benefits may be modified or discontinued from time to time at the company’s discretion as permitted by law

Applications accepted online only. Phone calls not accepted.  Applications must be received by no later than Monday, April 3, 2023. Please ensure your cover letter addresses your interest in USAV and the position.