Job Summary

Trilogy Financial is seeking a highly motivated individual to support our corporate office in Irvine, CA.

The Receptionist will serve as a main point of contact for our visitors and help with general office support.  We are looking for a Spanish speaking individual.

Pay Range: $20-$25 per hour
 

Essential Duties / Responsibilities 

The essential functions include, but are not limited to the following:

• Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner
• Serve as the first point of contact for all clients and visitors at the office
• Clear and effective oral and written communication skills
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items
• Schedule appointments and maintain and update conference room schedules
• Performs basic filing and recordkeeping 
• Maintains office supplies inventory, managing and ordering office supplies
• Serve as the main point of contact for the office building’s management. Responsible for the fire and safety coordination
• Contact vendors (copier, property office, etc.) regarding issues or repairs
• Ensure that the lobby area and first floor common areas are clean 
• Manage all incoming and outgoing mail 
• Assist newly hired corporate employees to ensure successful onboarding experience
• Accountable for opening the office prior to office hours and closing the office after business hours 
• Responsible to cover the branch office phones when necessary
• Performing other duties as assigned

Qualifications and Skills Requirements 

• Spanish-speaking required
• High School Diploma or Equivalent Required
• Two years of front desk experience (or equivalent customer related ability)
• Basic understanding of administrative and clerical procedures and systems 
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint or related software
• Excellent oral and written communication skills
• Excellent customer service relationship skills

Benefits Summary 

Trilogy Financial values their employees like families. The following are some of the benefits of a career with Trilogy Financial: 

• Competitive Compensation
• Comprehensive Health, Dental and Vision Insurance
• Life and Disability Coverage
• Paid Time Off and Holidays 
• 401(k) matching 
• Eligible Profit Sharing 
• Career Development, Mentorship and Education
• Team Events and Parties
• Achievement Awards and Trip

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. 

Company Summary

Established in 1999, Trilogy has grown to be a nationwide firm with clients from coast to coast. We are committed to building relationships with our clients while using solid financial principles to manage the over $3 billion dollars in assets our clients have entrusted us to manage. Committed to providing opportunities for people to live their best lives, we continue to recruit and mentor new talent to the industry. Consequently, our multi-generational staff of over 120 employees understands the needs and perspectives of a wide variety of client needs. Today, as always, Trilogy lives by its development motto: never stop growing. Where will Trilogy’s story lead? We believe the sky’s the limit.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.