The Administrative Assistant facilitates the efficient operation of the team by performing a variety of clerical responsibilities, including but not limited to: providing support to managers and staff, assisting in daily office needs, and managing the company’s general administrative activities. This role will ensure the efficient and smooth day-to-day operation of our office. 

This is a hybrid position which requires on-site presence 3 times per week at minimum. Office is located in Lansing, MI.

• Assist with the Michigan Credit Union Foundation (MCUF) duties which include coordinating board meetings, taking minutes, and sending out board materials. 
• Coordinate registration for special events, communication with members and vendors, assistance with event preparation/set up, library partnership tracking and general fundraising help as needed.
• Help with marketing & communications tasks, including but not limited to: keeping “Sugar” and “Try a Credit Union” databases up-to-date, contacting credit unions for necessary records upkeep, backend newsletter building and maintenance, proofreading marketing materials, monitoring and posting approved content on social media, and coordination of awards information.
• Provide support to educational team by preparing and proofreading event materials, sending confirmation emails to attendees, speakers, vendors & facilitators, responding to member requests via phone & email, and handling event registration. 
• Maintain inventory, organization, and items labeling in the office storage spaces. 
• Support CMN fundraising activities, such as live & silent auction, golf outing and “Fun Run” by assisting with collection, photos, and coordination of items to be posted on the website and taken to events. Will also secure and label items for transport.
• Provide assistance with PAC fundraising duties. 
• Assist MCULSC staff with chapter communications, webinar scheduling, entering of sales data in Sugar, and member support.
• Be main point of contact for deliveries in the Lansing office and coordinate staff parking.
• Maintain office for supplies, cleanliness, and staff gatherings.
• Assist with technology needs and takes incoming phone calls for both MCUL & MCULSC.
• Assumes responsibility for related duties as required or assigned.

SKILLS & ABILITIES

• Strong written and verbal communication skills, with ability to interact professionally with clients and team members
• Excellent organizational and time management skills, with ability to multitask and prioritize
• High attention to detail and accuracy
• Proven experience in sales support or customer facing role
• Ability to work collaboratively in a team-oriented environment
• Excellent organizational and time management skills, with proven ability to multitask and prioritize
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, and Teams)
• Ability to handle and secure confidential materials
• Flexibility and adaptability to changing priorities and deadlines

EDUCATION & EXPERIENCE

• High school diploma or equivalent; associate degree in a related field preferred, but not required
• Minimum 1 year of experience in an administrative or customer facing role

WHAT WE OFFER 

• Competitive Pay: We know your value and we’re not afraid to pay for it. We offer a competitive total compensation plan including annual bonuses and a 5% contribution to your 401k. 
• Time Off: Besides our competitive paid time off package, team members receive paid holidays and time off to volunteer. 
• Benefits: We offer a comprehensive benefits package, including all the necessities such as medical, dental, and vision. Don’t need health insurance? No problem! An opt-out credit will be provided to you for waiving coverage. 
• Opportunity for you to make an impact on the people we serve! 

About Us

Organized in 1934, the Michigan Credit Union League (MCUL) has a proud tradition of innovation and leadership among the nation's credit union trade associations. Through membership in the MCUL, Michigan credit unions receive important services such as legislative, regulatory and media advocacy; a stream of timely and vital news and information; access to key education and training programs; direct assistance with critical operational and planning issues; and a host of other products, services and programs designed exclusively to meet the unique individual and collective needs of credit unions.