Position Title: Project Supervisor
Reports to: Program Manager
Location: Gallup, New Mexico (based at the COPE office - NOT REMOTE)
Position Type: Full-time, exempt (may on occasion include evenings and weekends)
Community Outreach and Patient Empowerment (COPE) is a Native-controlled, community-driven non-profit 501(c)(3) entity based in Gallup, NM. COPE’s vision is to eliminate health disparities and improve the wellbeing of American Indians and Alaska Natives. The three areas of strategic focus for COPE’s work are:
· Improving health care delivery to Native families through community-based outreach and health systems strengthening.
· Increasing access to healthy foods and promoting food sovereignty in tribal communities
· Strengthening local capacity and partnerships to bring about system-level change
The COPE Project Supervisor will work under the supervision of the Program Manager. They will work in close collaboration with the COPE Food Access, Training and Outreach, and Evaluation teams – to implement and sustain the Food Access and Training & Outreach programming. The Project Supervisor will work to ensure COPE’s projects are meeting COPE’s mission and supporting our partners. Under the direction of the Program Manager, the Project Supervisor will support the continued implementation of the program work plan in collaboration with other COPE programs.
The principal responsibilities of the position include:
- Work closely with all of the COPE Fruits and Vegetable Prescription (FVRx) enrollment teams sites to organize, plan and implement FVRx in their respective communities and across all of the sites.
- Coordinate with the Food Access team to recruit and support FVRx retailers (e.g. stores, growers, farmers’ markets); and carrying out community site visits and outreach efforts.
- Collaborate to carry out evaluation activities with support of the evaluation staff.
- Support training (CHT, Happy Homes, etc) and technical assistance for FVRx teams under the guidance of the Sr. Training and Outreach Specialist working with the Training and Outreach team.
- Ensure timely and accurate voucher entry in close collaboration with the Program Manager, Program Director, any direct reports, and Finance team.
- Ensure the frequent maintenance of the project inventory for all supplies, materials, vouchers, etc.
- Promote collaborative and responsive relationships with FVRx Program partners including facilitating monthly meetings, supply distribution, feedback sessions, etc.
- Present the FVRx program to interested FVRx teams and retailers on Navajo Nation and to external partners as appropriate – and carry out proactive engagement for their onboarding and ongoing implementation.
- Communicate proactively, inclusively, and promptly to ensure successful program implementation including, internally with colleagues, direct supervisor, and other staff as well as externally with FVRx Program partners.
- Maintain inclusive and collaborative day-to-day work with other COPE Program teams.
- Support the engagement of a FVRx community member advisory group.
Reporting and Evaluation
- Ensure FVRx program fidelity including implementation and evaluation plans, standardized materials and communications, and work plans.
- Under the management of the Program Manager, carry out ongoing assessment and modification of FVRx based on evaluation data and support sustainability planning including supporting funding proposals, engaging potential funders as well as public-sector resources, and writing reports.
- Collaborate with partner institutions (e.g. health facilities, Navajo Nation, other partners) to carry out FVRx in a timely and cooperative manner, clarifying respective roles and responsibilities, obtaining buy-in from leadership, projecting as well as adhering to an implementation timeline, soliciting and responding to feedback by participants.
- Carry out FVRx reporting, including dissemination of findings and progress, communications deliverables, and finances.
- Ensure timely report creation and submission for project activities and grants.
- Ensure all administrative duties are carried out in a timely fashion including, time reporting, expense reports, other finance processes, etc.
Staff Supervision and Oversight
- Supervise up to three direct reports, including providing orientation for new hires and training for staff members.
- Be present in the office and the field to support direct reports with mentorship and professional development.
- Assist in the selection, coordination and supervision of project staff, as well as interns and volunteers involved with Food Access work.
- Carry out all supervisory administrative responsibilities in a timely fashion including but not limited to, reviewing and approving timesheets, providing day-to-day office and field supervision of direct reports including frequent check-ins, creation of workplans, and effective delegation of tasks.
- Serve as a professional role model for junior staff members, including adhering to all COPE policies.
- Reflect professionalism and professional boundaries with direct reports.
- Manage up to engage support from the Program Manager.
Perform other duties as required.
· Bachelor's Degree + 1 year relevant experience; OR Associate’s Degree + 2 years relevant experience; OR 5+ years relevant work experience.
· At least 2 years of project implementation experience in comparable projects.
· Ability to reflect Diné values and be role model in positivity for partners and staff.
· Knowledge of Navajo culture and local health system and experience working on Navajo Nation required.
· Prior experience in complex, fast-paced environment while maintaining attention to detail.
· Ability to exhibit a professional, positive attitude, empathy, and strong work ethic.
· Demonstrated willingness to learn and receive constructive feedback.
· Demonstrated intellectual independence and ability to take initiative.
· Excellent written/oral communication skills.
· Respect for the chain of command.
· Strong analytic, organizational, and time management skills.
· Honesty, accountability, and transparency with a commitment to equity in Indigenous communities.
· Ability to manage uncertainty and challenges while maintaining positivity.
· Ability to work closely with staff across COPE’s programming to advance community driven work.
· Computer and database skills in Office 365, including Excel, Powerpoint, Publisher, and Microsoft Word, Outlook, Teams, and knowledge of electronic accounting systems.
· Professionalism, as demonstrated by impeccable confidentiality and diplomacy, ability to lean into challenging situations with equanimity, humility, and respect.
· Must be able to work under pressure, and be flexible with last minute requirements and requests.
· Favorable background check required.
· Immunization documentation required.
· Experience working for organizations in the health field.
· Experience supervising three or more direct reports.
· Ability to live in Gallup, NM, or the surrounding area, full-time.
· The Project Supervisor on occasion will need to work outside normal business hours to meet deadlines and fulfill job requirements.
· Must have own reliable transportation and be willing to use it for work travel across Navajo Nation.
· This position may require up to 50% of travel across Navajo Nation (all work trips are reimbursed in alignment with COPE’s policy).
· For any approved remote work, the individual must have a separate private space for virtual work, high speed internet, and excellent cell phone connectivity.
Community Outreach and Patient Empowerment (COPE) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of COPE not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. COPE works in and with governments in the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such Tribal Nations, states and municipalities.
Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse, and Sexual Harassment:
At COPE, we are committed to ensuring that those who benefit from our work, including community members, families, partners, patients, as well as students, contractors, staff, and visitors to are treated with dignity and respect and protected from sexual exploitation, abuse, and harassment. COPE will not tolerate its employees, volunteers, consultants, or any other representatives associated with the delivery of our work carrying out any form of sexual abuse or sexual exploitation, failing to report any allegations of sex abuse or sexual exploitation, or retaliation against those who report or participate in investigations. A range of pre-employment checks will be undertaken in conformity with COPE’s policy.
COPE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. Successful candidates will undertake the appropriate level of training and are responsible for ensuring that they understand and work within the safeguarding policies and procedures of the organization.