Business Development Specialist

Exempt

Thank you for considering ResolutionCare a Vynca Company

Position Summary

The person in this role will be highly motivated to develop the growth of the palliative care program with core attention to hospitals, skilled nursing facilities, home health agencies, and community clinics in Portland / Multnomah County. As part of a growing organization, this individual will help to devise a brand recognition strategy, develop post-acute partnerships, elicit and process enrollments from referral sources, and share best practices with internal teams. The ideal candidate is a sales professional with prior experience leading outreach and growth within healthcare settings. The ideal candidate has effective communication, technology, and relationship-building skills, as well as existing relationships in Portland / Multnomah County.

Essential Job Duties/Responsibilities

• Conduct business development outreach to community partners to develop, improve, and sustain relationships, including but not limited to hospitals, skilled nursing facilities, home health agencies, other referral sources, and community agencies.
• Coordinate the organization’s efforts to manage and grow enrollment for targeted regions, including tracking and ensuring systematic outreach to encourage referrals.
• Lead efforts in the community and within the organization to effectively grow brand awareness reflective of compassionate care, including in partnership with other organizations when appropriate
• Evaluate and track the effectiveness of outreach activities
• Identify leads for expansion of services and development strategy in assigned areas
• Participate in all staff, census, and other meetings
• Weekly meetings with referrals teams, admissions, and others
• Provides initial case consultations to patients and their families through in-hospital/clinic visits, video technology, telephone calls, and in-person visits
• Assesses and responds to the initial psychosocial, practical, financial, and legal concerns of the patients and families/support systems with IDT
• Establishes and maintains relationships with community resources
• Completes documentation within 48 hours
• Assumes other duties in support of the organizational needs as directed by the Director, Clinical Engagement, Medical Director, or Associate Director of Intake and Engagement
• Assists with community outreach and education regarding ResolutionCare services
• Meet or exceed established admission targets
• Assumes other duties in support of organizational needs

Essential Organizational Duties

• Works at all times within the policies and guidelines of the company
• Willingness to use video conferencing as frequently as appropriate
• Ensures effective use of resources
• Plays an active part in the development and maintenance of good relationships with all who have business with the Company
• Respects at all times the confidentiality of information covering patients, staff, and volunteers and is HIPAA compliant
• Promotes the company’s philosophy of compassionate communication towards all patients, relatives, visitors, and coworkers

Qualifications

• Experience as a Business Development specialist building referral base and relationships, such as business development and/or sales for skilled nursing facilities, home health, or referral management for a hospital system
• Current driver’s license, proof of acceptable automobile insurance coverage, and reliable transportation
• Excellent oral and written communication skills required
• Must have general computer skills and a working knowledge of the internet and the ability to independently learn and use Google Suite and Salesforce
• Training as or alongside social workers, nurses, medical assistants, chaplains, medical scribes, or other educational or work experiences that have led to or demonstrate fluency in clinical language and settings
• Medical or business office education or training desired
• Case management experience in acute care and discharge planning
• Experience working with MediCal patients
• Experience in palliative care, home health, hospice, and/or hospital discharge planning or case management
• Experience working within or directly with one or more of the large safety net hospitals in the region
• Project development skills and ability to work independently
• Ability to take initiative and work independently

Education, Experience, and Credentialing

• High School Diploma or Education Equivalency
• Strong understanding of cultural competency with the target population
• Bilingual (English/Spanish) preferred

Additional Information

• This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this job description.
• Work location is flexible if approved by the company.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Vynca Inc, Resolution Care PC, and Vynca Medical Associates, PA are all Equal Opportunity/Affirmative Action Employers. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. EEO is the Law.