Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives.  

As a Change Management Specialist, you will play a crucial role in facilitating and managing organizational change initiatives. You will collaborate with cross-functional teams and stakeholders to drive successful change adoption and minimize disruption to business operations. Your expertise in change management principles and methodologies will be instrumental in developing and implementing strategies to support individuals and teams through the change process. This role requires strong communication, analytical, and problem-solving skills, as well as the ability to navigate complex organizational dynamics.

Responsibilities:

1. Change Strategy and Planning:

• Collaborate with senior leaders and project teams to develop change management strategies aligned with organizational goals.
• Conduct impact assessments to identify potential risks, challenges, and opportunities associated with proposed changes.
• Develop comprehensive change management plans, including communication, training, and stakeholder engagement strategies.

1. Stakeholder Engagement:

• Identify and engage key stakeholders impacted by the change initiatives.
• Build strong relationships with stakeholders at various levels of the organization to foster buy-in and support for the changes.
• Provide guidance and support to stakeholders throughout the change process, addressing concerns and resistance effectively.

1. Communication and Change Messaging:

• Develop clear and compelling change messages that convey the purpose, benefits, and impacts of the change initiatives.
• Create and execute communication plans, utilizing various channels to ensure consistent and timely dissemination of information.
• Monitor and evaluate the effectiveness of communication strategies and make adjustments as needed.

1. Change Readiness and Adoption:

• Assess the organization's readiness for change and develop strategies to build change capability and resilience.
• Design and deliver training programs to equip employees with the necessary skills and knowledge to adapt to the changes.
• Monitor and measure change adoption and identify areas for improvement, providing coaching and support to individuals and teams as required.

1. Change Implementation and Evaluation:

• Collaborate with project teams to implement change initiatives, ensuring smooth transitions and minimal disruption to operations.
• Track and evaluate the progress and outcomes of change initiatives, collecting feedback and insights to drive continuous improvement.
• Prepare and present reports on change management activities and outcomes to senior leadership and stakeholders.

• Bachelor's degree in organizational psychology, business administration, or a related field (Master's degree preferred).
• Proven experience in change management, organizational development, or a related role.
• Strong knowledge of change management principles, methodologies, and best practices.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Exceptional problem-solving and analytical abilities, with a keen attention to detail.
• Proficient in project management techniques and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
• Familiarity with technology platforms and tools used to support change management efforts.
• Professional certifications in change management (e.g., Prosci, ACMP) are a plus.

Join our dynamic healthcare team and make a meaningful impact on patient care by leveraging your expertise in EpicCare. Apply now to be considered for this exciting opportunity!