Description
SUMMARY OF JOB: The Assistant Manager provides the administrative support to the Restaurant staff in the absence of the Manager by providing products to all customers and maintaining a conducive work environment. To accomplish these tasks, the Assistant Manager works closely with the Manager, General Manager, Restaurant Staff, Home Office Personnel and customers.
DAILY DUTIES:
- Give fast, friendly customer service
- Effectively communicates with all customers.
- Adhere to all product formulas.
- Prepare all back-up products utilizing the correct equipment to perform each duty.
- Operate all equipment according to manufactures regulations.
- Accurately perform daily inventory counts utilizing the proper forms provided.
- Understand and adhere to all Trexcon and county Health and Safety policies regarding the proper handling of food.
- Proper hand washing
- Proper glove usage
- Maintain products within the proper food temperature zones
- Proper storage of all foods according to product type
- Mark times and dates of opened and prepared food products
- Daily evaluation of products to remove outdated items
- Accurately perform and record temperatures of products on the designated temperature food logs at least once per shift.
- Provide for corrective actions for all products within the temperature danger zone
- Receive delivery from approved distributor and accurately account for every item on invoice.
- Adhere to all uniform policies.
- Maintain and account for all product inventory.
- Assemble products for customers when it is ordered.
- Accurately perform money transactions on the register.
- Properly use time clock to record all duty time.
- Finalize shift paperwork.
- Sweep and mop floors.
- Clean Restrooms.
- Empty trash containers inside and outside of the store.
- Clean sidewalks and parking lot areas.
- Complete all food adjustments.
- Other duties as assigned by the Food Service Manager.
- Comply with all Subway standards.
Requirements
ESSENTIAL RESPONSIBILITIES:
The following responsibilities are to be performed in the absence of or as requested by the Manager.
- Ensures that all activities conform to Trexcon policies and procedures.
- Communicate effectively and appropriately with all staff members.
- React to change productively and handle other tasks as assigned. Remains flexible in daily routine.
- Support the mission statement and Core Values of Trexcon.
- Give fast, friendly customer service.
- Finalize daily paperwork.
- Interviewing and hiring of potential employees.
- Discipline and dismissal of Restaurant Staff.
- Develop work schedules for Restaurant Staff maintaining total hours at or below the budget hours for that location.
- Organize training of new employees.
- Read and respond to email, text messages and intra-mail on a daily basis.
- Reconcile Restaurant Staff time punches and payroll reports and submit to the Home Office as per policy.
- Order products from approved vendors.
- Keep track of daily sales and inventory.
- Establish communication with Home Office Personnel to assist with procedural issues.
- Establish communications with the Maintenance Department to assist with repairs.
- Keep the building and equipment clean and in working order.
- Organize and execute regular staff meetings.
- Attend management team meetings.
- Reflect the Core Values of Trexcon.
- Comply with Subway standards.
PHYSICAL REQUIREMENTS OF THE POSITION:
- Requires prolonged standing.
- Requires physical exertion to manually move, lift at least 55 lbs., carry, pull, or push heavy objects or materials.
- Occasional stooping, bending, reaching and climbing ladders or step stools.