COLECTIVO JOB DESCRIPTION

Title: Assistant Café Manager       

Department: Retail

Reports to: Café Manager

Status:Full Time

Exempt: Exempt

POSITION SUMMARY

The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.

SPECIFIC RESPONSIBILITIES

• Provides café’s positive financial results in accordance to budget.
• Helps to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model. 
• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers. 
• Participates in long-term, strategic planning of café.

EDUCATION/QUALIFICATIONS

• College degree in a business-related field and/or a minimum of two years work experience in a management or supervisory position.

REQUIREMENTS

• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Minimum of 40 hours/week