Service Advisor
Indianapolis, IN Service Department
Job Type
Full-time
Description

 

Rohrman Indy Hyundai is looking for an enthusiastic Automotive Service Advisor to join our dynamic team. The ideal candidate will have a passion for Customer Service and be able to translate complex technical information to customers in a way that is easy to understand.

Key Responsibilities:

- Greet customers and assist them with their service needs

- Communicate technical information clearly and concisely to customers

- Work with technicians to identify required repairs and ensure proper diagnosis 

- Develop and present accurate repair estimates to customers 

- Set expectations for service completion times and ensure timely communication with customers 

- Follow up with customers after service to ensure satisfaction 

- Maintain accurate customer records and service histories 

Requirements

 

Qualifications:

- Experience in Customer Service preferably the Automotive field

- Computer skills and eagerness to learn 

- Knowledge of automotive systems and components 

- Excellent communication skills, both verbal and written 

- Ability to work in a fast-paced environment and multitask 

- Strong attention to detail 

- Sales experience a plus 

- Prior Hyundai or Kia experience helpful 


 If you're ready to join an industry-leading organization that truly values its employees, a career as a Service Advisor at Rohrman Indy Hyundai may be the perfect fit for you. Apply today to discover how you can join our talented and driven team! 


Salary Description
Salary plus Commission