The Service Technician installs, troubleshoots and repairs malfunctioning heating, air conditioning, cooking equipment and refrigeration units.   The essential duties and responsibilities include, but are not limited to:

• Performs scheduled maintenance inspections, and adjusts, cleans and calibrates various systems to assure proper system operations
• Repairs wiring and electronic components.
• Replaces expansion valves, compressors, motors, coil units and other component parts
• Cleans refrigerant systems from enclosed burnouts, evacuates, and charges systems
• Troubleshoots and repairs direct digital and pneumatic control systems
• Checks distribution systems for proper velocity, volume, temperature, pressure, etc.
• Determines cause of and corrects condensation problems
• Provides technical assistance with installations and modifications to existing systems
• Assists in training other technicians and staff in preventative maintenance procedures
• Prepares and records information, procedures, and actions taken and in mobile system on specific Work Orders
• Prepares and submits requests for supplies and equipment
• Responds to emergency service requests
• May supervise work of other technicians
• Knowledge of pertinent rules and regulations, guidelines, safety orders, departmental operating procedures and safety regulations sufficient to ensure that work is performed in compliance with applicable law.
• Follow safety rules/procedures; avoid known hazards in the work environment. Review safety procedures before beginning each job with known hazards. Places avoidance of injury or property damage above all other job requirements.
• Ability to maintain a clean, organized service vehicle. Must keep the vehicle up to date on maintenance requirements. Must maintain an accurate part and tool inventory.
• Makes decisions that affect other people, the financial resources, and/or the image and reputation of the organization.

 Skills and Abilities:

• Mechanical Aptitude
• Troubleshooting skills
• Analytical skills
• Attention to detail
• Excellent customer service skills
• Professionalism
• Strong verbal and written communication
• Ability to work independently
• Self-starter
• Safety conscious
• Mobile technology aptitude
• Organization and planning abilities
• Ability to read and understand complicated service manuals
• Basic schematic knowledge

Qualifications:

• Valid Driver’s License 
• Must be able to work flexible hours and work on call on weekends and holidays when scheduled
• Retain a strong ability to read, write, and speak the English language 
• Have a basic understanding of mobile hand-held data entry and technology 
• Mid to Senior level tech: must have previous training and experience in refrigeration, cooking and/or HVAC.
• Mechanical Licensure, not required but preferred  
• Agility: able to walk, stand, sit, squat, kneel, twisting, reach overhead and driving regularly throughout the shift (8 hours +)

Physical Requirements: 

• Must be able and willing to climb a ladder and/or stairs onto multiple story roofs
• Must be able to use hands with fine motor skills in the use of industry specific tools 
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 75 lbs