eMPower Academy Lead DSP


As a member of the Carey Services team, your primary responsibility is to ensure the safety and well-being of the individuals you support. You will assist them in daily activities, promote their independence, and accompany them into the community. Following the Individual Service Plan (ISP) and participating in the Individualized Support Team are crucial. You will also support their health maintenance, implement behavior management techniques, and provide transportation when needed. Additionally, you will assist with administrative tasks, record-keeping, and safety promotion. Depending on the department, you may have specialized duties in areas such as arts, instruction, facility engagements, or community outings. This is not an all-inclusive list. Overall, your role involves supporting individuals, maintaining their well-being, and contributing to various aspects of their care and support.


Occupational Competencies

• I/DD Knowledge: Must be familiar with regulations as well as a working knowledge of INARF, and Medicaid procedures for the I/DD population. Familiarity with RHS, FSW, OBRA, and Group Home waivers is necessary.

• Communication to others: Familiarity with receiving, processing, and passing messages along to people coming from phone calls, faxes, mail, and emails.

• Email: Must access and sign into assigned Carey Services email once daily at minimum. Will clock in and out while reading email.

• Time Management: Experience with evaluating urgent tasks, prioritizing, planning, and setting deadlines.

• Reporting and Record Keeping: Complete and submit all required documentation in a timely manner. Examples may include: incident/accident reports, program data collection sheets, case notes, van mileage log, medication errors, behavior tally, intervention sheets, etc.

• Van Driving: Experience, or willingness to learn, with driving vans on a route to assist in providing transportation to the individuals served. This position will serve as a back-up driver to the transportation program.

Foundational Competencies

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.

• Speaking: Talking to others to convey information effectively.

• Service Orientation: Actively looking for ways to help people.

• Writing: Communicating effectively in writing as appropriate for the needs of the audience.

• Adaptability: In this role, it is essential to be adaptable and flexible to meet the diverse needs of the individuals served and handle any unforeseen circumstances that may arise.


Occupational Competencies

• I/DD: Basic knowledge of the intellectual and developmental (I/DD) field.

• PCISP: Knowledge of the Person-Centered Individualized Support Plans.

• Community Education: Programs targeting the social development and learning of individuals in their own community, through a variety of formal or informal education methods.

Foundational Competencies

• Training Others: Part of your role will involve training and mentoring other team members, ensuring they are equipped with the necessary knowledge and skills to provide effective support to the individuals served.

• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

• Time Management: Managing one's own time and the time of others.

• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

• Programs: Being flexible and willing to assist in cross departmental programs.

Things You Need To Learn On The Job:

• Training: Knowledge and/or certification in CPR, First Aid, behavioral interventions, and

medication administration.

• Systems: Knowledge of the different operating systems within the organization.

Example Activities:

• Ensure the safety and welfare of the individual served. Be trained in and train others in areas of health and safety specific to individual served(s) served and accessing emergency assistance.

• Assist in and directly supporting the individual served in activities of daily living such as meal preparation, housekeeping, laundry, money management, social skills, hygiene and grooming assuring that the individual served participates as much as he/she is able to in order to support the highest level of independence.

• Accompany the individual served into the community, leading to a more inclusive and integrated lifestyle.

• Follow the Individual Service Plan for the individual served you are supporting and provide basic training to other DSPs on the ISP(s) applicable.

• Assist in areas of health maintenance of individual served. Tasks may include supporting individual served in areas of medication administration, assisting individual served with obtaining medication refills, assisting with transporting to community and/or medical appointments.

• Participate in the On-Call Rotation between other Lead DSPs for the transportation department.

• Be available to work as substitute staff when necessary with other individual served (after receiving applicable training).

• Mentor and assist in training other staff on job responsibilities when appropriate.

• Assist in Administrative tasks which may include, but is not limited, to the following:

• • File all required paperwork as indicated by the applicable manager or director.

• Consistently communicate with the manager regarding any issues, concerns or celebrations with the individual served(s) and/or the site(s).

• Attend all facility meetings, or events, as scheduled.

• Perform specialized duties based on the primary area of programming, while maintaining flexibility and a working knowledge of other technical specializations in the event that assistance is needed in other program areas.

• Assist in planning and coordinating individual served activities with direct supervisor to ensure that client program objectives are being met.

• Assist in providing a variety of activities each month within the community for client inclusion.


Learning Lab Instructor

  • Learn and stay current with provided Learning Lab Curricula.
  • Prepare lessons according to plan to instruct individuals in assigned Learning Lab.
  • Conduct instruction according to lesson plan utilizing provided curricula within assigned Learning Lab for assigned individuals.
  • Evaluate individual progress in understanding provided instruction and make adjustments as needed to assist individual in achieving their goals.
  • Maintain required records of individual progress and group progress.
  • Maintain assigned Learning Lab within means using provided tools and materials.
  • Participate in team and individual meetings for curricula evaluation, peer learning, and program improvement/development.
  • Complete all assigned career development and continuing education trainings (on-line and in-person).
  • Participate in Individuals quarterly/yearly meetings (progress reports, goal identification, and plan development) as needed (in person or through written/electronic communication to team).
  • Identify and share new opportunities and curricula with team.
  • Perform direct care as needed.

Direct Services

  • Provides assistance to individuals when appropriate, while allowing opportunities for self-independency. Encourage individuals to use safety, cognitive, and social skills while in programming.
  • Implementation of the individualized support plan as created by the multidisciplinary treatment team.
  • Supervises adult individuals during the entirety of the program day, ensuring safety and welfare of individuals as well as program effectiveness.

Case Management

  • Provide input to treatment planning process.
  • Notify supervisor, case coordinator, or other pertinent personnel of any issues or concerns.
  • Reporting and Record Keeping
  • Complete all required forms, documents, and reports in an accurate and timely manner.
  • These may include, but are not limited to the following: Progress reports, Behavior Plans and reports, Individual and /or Curriculum evaluations, Performance analytics, etc.
  • Maintain a thorough knowledge of individuals’ goals and objectives and periodically review the record for updated information.
  • Must check Carey Services email account daily.
  • Attend in-service meetings, conferences and other training as needed
  • Safety
  • Promote agency-wide safety and housekeeping as well as take a proactive approach to preventive maintenance and delivery of quality service.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked or required to perform other duties as needed.



• Valid Driver's License

• Must be able to meet agency insurability requirements.

Job Details:

• Job Details: Must be able to bend, stoop, or stand for long periods of time, and assist in lifting various weights, including the transfer and movement of individual served. Must be able to wear all required personal protective equipment such as, but not limited to: gloves, masks, gowns, face shields, shoes, ear plugs, etc. Must be able to follow all required safe and universal precaution practices during a pandemic and as required otherwise.