Job Summary:

The Quality Assurance Manager will develop, implement, and periodically evaluate a program to ensure the organization’s production operations, from raw materials to finished products, meet the quality, integrity, and efficiency standards set by the organization.

Supervisory Responsibilities:

• Lead a team of Quality Assurance Technicians, Laboratory Technicians. Warehouse Quality Technicians, and Sanitation team.  

Duties/Responsibilities:

• Manages and oversees the quality control department and supervisory staff.
• Acts as the BEB SQF Practitioner
• Evaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
• Collaborates with management and senior staff across production departments and roles to draft acceptable quality standards.
• Develops and implements quality standard testing and evaluation processes.
• Facilitates communication among production divisions and management.
• Assesses test results and approves recommended changes.
• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
• Conducts random inspections and quality control checks.
• Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies.
• Performs other related duties as assigned. 
• Handles discipline and termination of employees in accordance with company policy. 

Required Skills/Abilities:

• Excellent verbal and written communication skills with the ability to train staff.
• Thorough understanding of quality control standards and methodologies.
• Thorough understanding of manufacturing and production in the industry.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor’s degree in Biology, Food Science or related agricultural field required
• 5 years of related experience required with at least five years as a food quality supervisor or similar role highly preferred.
• Must have HACCP training certification and PCQI preferred, SQF preferred.
• Experience in liquid food manufacturing preferred

Physical Requirements:

• Prolonged periods of sitting or standing.
• Must be able to lift up to 30 pounds at times. 

Schedule:

Monday - Friday, some weekends may be required