About Us:

Located in the heart of Kansas City’s Country Club Plaza, The Cascade Hotel has quickly become a standout destination, known for blending Marriott’s renowned service with the distinct personality of a Tribute Portfolio property. Featuring 177 guest rooms, 15,000 square feet of event space, a two-level restaurant, and a lively rooftop bar, our hotel offers an elevated experience for both business and leisure travelers.

We are currently seeking a Night Auditor to join our Front Office team. This overnight position is ideal for candidates who are organized, self-motivated, and enjoy working independently while delivering exceptional guest service. If you thrive in a calm, detail-oriented environment and want to be part of a growing team—we’d love to meet you.

Position Summary:

Reporting to the Assistant General Manager, the Night Auditor is responsible for managing late-night front desk operations, providing support to overnight guests, and ensuring accurate completion of all end-of-day accounting and reporting procedures.

Key Responsibilities:

• Greet and assist guests during late-night check-in and check-out processes.
• Respond to guest requests, inquiries, and concerns with professionalism and urgency.
• Answer and route internal and external phone calls.
• Take reservations and update guest information in the property management system.
• Reconcile cash drawers, process payments, and complete nightly audit reports.
• Run shift and closing reports to ensure accurate financial records.
• Communicate guest feedback or issues to the appropriate departments.
• Support other departments as needed to address guest needs during overnight hours.
• Review and approve electronic timecards for accuracy as required.

Characteristics of a Strong Candidate:

• Outgoing and service-oriented
• Comfortable working independently overnight
• Excellent multitasking and organizational skills
• Detail-focused and accurate in handling financial transactions
• Calm and patient when assisting guests

Special Requirements:

• Prompt and reliable attendance is essential. This is an overnight position.
• Must be able to work weekends, holidays, and other shifts as business demands.
• Minimum availability of 16 hours per week is required for part-time employees.
• Must meet hotel and departmental standards for professional appearance and conduct.
• Willingness to assist in other tasks or departments when requested.
• Must comply with hotel safety, confidentiality, and Marriott brand service standards.

Physical & Work Environment Requirements:

• Frequently required to stand, walk, use hands, and reach with arms.
• May occasionally lift and/or move up to 25 pounds.
• Work environment is typically quiet to moderate during overnight hours.
• May be exposed to standard cleaning and office supplies.

Benefits:

• Affordable health insurance with employer contributions (available to full-time associates)
• Variety of benefit options including dental, vision, accident, critical illness, and life insurance (for full-time associates)
• Paid Time Off (PTO) for full-time associates
• Exclusive Marriott hotel discounts available to all associates

Join The Cascade Hotel and help us deliver a seamless overnight guest experience in one of Kansas City’s most vibrant neighborhoods. If you're dependable, detail-oriented, and passionate about hospitality, apply today.

• Liquor License – KCMO, or ability to obtain one within 30 days of hire
• High School Diploma or equivalent
• Experience with Lightspeed, Fosse, and MICROS systems is a plus
• Must be willing to complete drug screen and background check in accordance with federal and state laws