Production Supervisor - Second Shift

Whisker is the maker of Litter-Robot, Feeder-Robot, and At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 450+ passionate team members.


The Production Supervisor will oversee the overall operations of specific areas ensuring production goals, consistent quality standards, and customer delivery requirements are all achieved. The  Production Supervisor will lead team members and organize workflows in complex assembly operations.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

  • Reviews production orders or schedules to ascertain product data such as types, quantities, and specifications of products.  This includes meeting  scheduled delivery dates in order to plan department operations.
  • Plans production operations by establishing priorities and sequences for manufacturing products.
  • Ensures successful team operations by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining team members; initiating, coordinating, and enforcing systems, policies, and procedures
  • Maintains staff by selecting and training team members, then developing personal growth opportunities
  • Collaborates with nearby departments to ensure production goals are met
  • Maintains work flow by monitoring steps of the process; observing equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; initiating and fostering a “One Whisker” spirit of cooperation within and between departments
  • Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries
  • Maintains quality of product by establishing and enforcing organization standards
  • Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques
  • Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests
  • Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change
  • Engages in 5S ("Sort", "Set In order", "Shine", "Standardize" and "Sustain”) activities
  • Ensures timecard accuracy for all department team members through the company payroll system 
  • Navigates staffing shortages with the plant leadership team
  • Manages multiple production areas to help cover when other leadership is unavailable
  • Performs additional responsibilities when required

Leadership Responsibilities

Directly supervises department Teams. Carries out supervisory responsibilities following Whisker policies and applicable laws. Responsibilities include interviewing, training, and hiring, planning, assigning and directing work, appraising performance, addressing team issues, and upholding safety and quality guidelines. 


Requirements & Qualifications:

  • 5+ years experience in a manufacturing or distribution environment.
  • 5+ years of experience managing people and teams is preferred.
  • Exhibits Whisker Core Values (Empower, Understanding, Tenacity, Innovative and Anticipatory)
  • Excellent oral and written communications skills
  • Ability to organize and evaluate programs, records, and documents
  • Ability to pay attention to detail and accurately record data
  • Ability to respond courteously and knowledgeably to the needs of all internal and external stakeholders
  • Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
  • High degree of initiative, self-motivation and ability to motivate others
  • Ability to provide a working atmosphere that is positive and productive
  • Ability to develop and implement effective staff training procedures
  • Ability to hold others accountable to standards and expectations
  • Ability to thrive in a fast-paced manufacturing environment
  • Ability to establish and maintain cooperative working relationships with team members and colleagues
  • Promote safety and housekeeping policies and guidelines, including associate education and employee empowerment 
  • Ability to effectively communicate through department and one-on-one meetings. 
  • Maintains confidentiality of proprietary information
  • Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
  • A high degree of initiative, self-motivation, and ability to motivate others
  • Ability to establish and maintain cooperative working relationships with Team Members and colleagues

Not Required but Nice to Have!

  • Associate’s or Bachelor’s degree in a related field is preferred
  • Working experience in a manufacturing environment is preferred
  • LEAN practice and event experience

Physical Demands and Work Environment

The physical demands described here represent those that a Team Member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to sit and talk or hear. The Team Member is frequently required to use their hands to handle or feel. The Team Member is occasionally required to stand, walk, and reach with hands and arms. The Team Member must lift and/or move up to 35 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those that a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Benefits & Perks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

  • Premium Medical/Dental/Vision insurance
  • Life Insurance
  • PTO
  • 14 Paid Holidays
  • Paid Parental Leave
  • 401K with 4% Match
  • Flexible Work Arrangements
  • Top of the line equipment

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.