Product Manager

The Project Manager is responsible for managing the life cycle and organization of the product from start to finish including identifying potential products and adaptations. The incumbent will create and support the execution of the vision and roadmap for the product using input and feedback from internal stakeholders, customers, and industry resources. Working closely with engineering and operations, the Product Manager will align customer needs and operational excellence. Additional collaboration with all aspects of the product process including product requirements, specifications, production timetables, pricing and time-integrated plans for product introduction and revision will be needed to meet operational goals and targets. 

This person will also manage and oversee all direct OEM and Special-Order products. 

Essential Job Functions:

Product Development:

  • Define the product strategy and roadmap.
  • Lead the entire product lifecycle, from conception to launch, and manage ongoing product enhancements and updates.
  • Conduct market research and competitive analysis to identify market demands, trends, and gaps ensuring our product offerings meet customer needs.
  • Define product requirements, create detailed product roadmaps, and prioritize development efforts based on business objectives and customer feedback.
  • Collaborate with cross-functional teams, including engineering, design, and marketing, to deliver high-quality products on time and within budget.
  • Monitor key product metrics and performance indicators, analyze data, and make data-driven recommendations for product improvements.

Account Management:

  • Build and maintain strong relationships with OEM / Special Order customers, understanding their needs and ensuring their satisfaction.
  • Act as the primary point of contact for key accounts, addressing any concerns or issues, and providing proactive support.
  • Collaborate closely with sales and customer success teams to identify opportunities for growth and expansion within accounts.