Ensures the basic mission of Biopelle, Inc. of being “the most trusted partner of the Aesthetic Medicine Community” is maintained while servicing all physicians and customers in a professional and ethical manner. Helps implement positive, proactive and results oriented strategies and tactics to ensure superior customer service that exceeds customer expectations. Implements policies and procedures to ensure timely and accurate performance of order taking, order processing, data base upkeep, customer requests, and customer contacts. Provides full support to the field sales force; and performs any customer service functions necessary to help ensure maximum efficiency of the department.
Superior customer service is required at all times. Ability to meet or exceed established goals and effectively handle multiple priorities, work in an organized manner, and meet deadlines. Requires 1-3 years of Customer Service experience, preferably in the healthcare industry. Must be proficient with Microsoft Office suite and other customer service software applications. This position requires good interpersonal, analytical and administrative skills. Strong communication skills and an excellent, pleasant phone manner are critical. The individual will also be expected to maintain a high standard of professional appearance and conduct, work effectively in teams, multi-task and demonstrate a desire to succeed.
Requires a High School diploma or equivalent.
EO Employer M/F/Vets/Disabled