Description
The Sales Administration Specialist will carry out general administrative and support functions for the sales groups.
Process orders as determined by department head. Check that orders include the correct prices, discounts and product numbers and enter them into the company’s computer system. Send order acknowledgments with eta on backorders and verify all information is correct and clear up any missing information or inconsistencies on orders. Maintain the momentum of delivery by communicating with manufacturing and logistics departments to agree on delivery dates and resolve any product or technical queries. Send invoices and process credits as required. Print and analyze open order report weekly.
Requirements
- Degree in business administration or equivalent work experience.
- Sales or Service order processing experience required.
- Should be thorough with all administrative tasks and possess good organizational skills to coordinate all aspects of sales administration.
- Strong work ethic and problem-solving capabilities.
- Ability to work independently as well as in a team.
- Must be able to work accurately with great attention to detail.
- Must have knowledge of computer programs including Microsoft Word, Excel, Adobe, and JD Edwards.
- Dynamics 365 Strong numerical and calculation skills.
- Should possess good business judgment and exhibit professionalism while dealing with tough internal as well as external customers.
- Ability to interface and communicate with different levels of employees and customers.
- Bi-lingual (Spanish and/or French) beneficial.