Associate, Online Producer
Remote Worker - N/A
Description

  

WorldatWork is looking for an Associate, Online Producer. WorldatWork is a nonprofit human resources association and compensation authority for professionals and organizations focused on compensation, benefits, and total rewards. It’s our mission to empower professionals to become masters in their fields.


We need employees to join our organization who are passionate, unique, innovative, and bold. Think you have what it takes? Read a little more about our Education and Certification Support Associate job and let’s talk about it! 


The Associate, Online Producer leads the production and management of online courses, education webinars, and other events, inclusive of the end-to-end process from planning, presenter coordination, event execution, and performance tracking. This role also supports learners directly, both proactively and reactively, by providing helpful information, answering questions, and responding to any concerns. The Associate, Online Producer serves as a front line of support for both learners and presenters and offers assistance and guidance in a professional manner that ensures both are positioned for success. This role is a part of the Education and Certification team but works with multiple departments within the organization including Product, Customer Experience, Technology, and Marketing.


Think you have what it takes? Read more about our opportunity, apply for the position and let’s get this show on the road! 


We have: 

  • A mission to advance the knowledge of Total Rewards and their impact on the global workforce. 
  • A core values centric culture that encourages employees to be you, not them 
  • A collaborative environment that values quality, continuous learning, and purpose-driven work 


Requirements

  

You have: 

  • Bachelor’s Degree or 1-2 years equivalent work experience, preferably in online broadcasting, streaming media, training, instructional design, or customer service. Education industry experience preferred.
  • Demonstrated ability to effectively moderate online events.
  • Excellent written and verbal communication skills.
  • Strong project management skills with ability to prioritize multiple projects and competing deadlines.
  • Passion for serving and helping learners. 
  • Desire and aptitude to solve problems creatively and efficiently.
  • Superior technical troubleshooting skills.
  • Ability to work independently or collaboratively in a fast-paced environment including working in ambiguous and complex situations.
  • Proficiency in leading and delivering sessions via Zoom or similar video conferencing software.
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Sharepoint.
  • Experience working with project management software (e.g., MS Project, Azure Boards).
  • Experience working with Salesforce or other Customer Relation Management systems.
  • Experience working in a Learning Management System.


At WorldatWork, we offer a competitive and comprehensive total rewards package. The hiring range for this position is $45,000 to $50,000 plus eligibility for an annual discretionary bonus with a target of 4% of base salary. This position may be worked remotely. The benefits for this position include ongoing professional development training opportunities, health, dental, vision, well-being, health savings, flexible spending, retirement, and annual discretionary bonus. For a further description of our benefits please go to https://worldatwork.org/careers.