Purpose of Position:
To manage the Boathouse operation in season. To maintain the boathouse fleet and to manage Boathouse staff and volunteers year round.
Essential Functions:
The Boathouse Manager is responsible for the daily functions of the Boathouse, the Museum livery, and its staff and volunteers. The Boathouse is open to the public during late spring through mid-fall to provide Museum visitors a hands-on experience in traditional wooden craft.
During the open season, daily functions include proper dock and vessel care, excellent customer service and training to allow visitors to take Boathouse small craft out on the water. All are within the realm of the manager’s responsibility. The manager will hire, train and facilitate attendants to perform many of these duties, in various degrees, to maintain successful function of the Boathouse throughout the season. The Manager is also responsible for the scheduling of all staff, which includes attendants, captains and senior and junior volunteers to ensure optimal coverage, maintaining a safe and pleasant environment for all. Direct visitor interaction and training of staff and volunteers for such interaction is a top responsibility, including promotion of the Boathouse offerings to the visiting public.
During the off season, the responsibilities include overseeing the general winter maintenance of the fleet, including scraping, sanding, painting, varnishing and small repairs for wooden vessels. Small engine maintenace also required. The manager also helps prepare the boathouse budget. Work and collaborate with other Watercraft Area staff to facilitate the smooth operations of the waterfront .
Qualifications:
- CT Safe Boaters Certificate is required, a USCG license is preferred.
- Personnel leadership and management, administrative skills, substantial boat handling skills and the ability and desire to teach those boating skills along with good seamanship are all needed attributes.
- Public speaking, customer service and positive visitor interaction are also important.
- Ability to access a variety of boats, docks, floats, and bilges is required.
Due to the nature of the work involved, the incumbent interacts with a broad range of individuals including fellow staff, visitors, volunteers, trustees, vendors, etc. In all of these interactions, the reputation of Mystic Seaport Museum and the Watercraft Area are at stake. It is essential therefore that a high degree of professionalism be exhibited at all times.