Hello, we're Augeo-architects of enterprise engagement and loyalty platforms, delivering compelling experiences and fostering meaningful connections with employees, customers, members and channel partners across industries. We serve thousands of clients, including more than 70 of the top Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity. Everyone is welcome, and our employees are comfortable bringing their authentic whole selves to work. Be you.

We work hard, we play hard-and most importantly, we care to our CORE about our teams and each other. We over-communicate around everything, especially while we are all connected virtually.

PRIMARY RESPONSIBILITIES

Provides support to a team of Account Managers with administrative and operations tasks including data entry and research, report verification, basic system configuration/updates, mailing assembly/management and participant phone/email contact. This is an entry-level position with the potential for growth.

KEY ACCOUNTABILITIES

• Develop processes and systems to improve productivity, organization and efficiency for projects
• Manage multiple priorities and provide updates regarding progress on projects and tasks
• Create and maintain accurate documentation of operational and/or client-specific processes and procedures
• Attend client meetings to gain a full understanding of the client programs/initiatives, to ensure that their role supports the overall objectives and to provide support to Account Managers as required
• Attend all team meetings and training to remain informed of team and department initiatives, learn relevant skills to apply to operations, project and program management and fully participate in department-building opportunities
• Manage 1-2 single-service accounts and perform general project management/account management responsibilities
• Work on other special projects as assigned

CORPORATE RESPONSIBILITIES

Demonstrated commitment to Augeo core values:

CORE VALUES

• Collaborative
• Objective
• Responsive
• Earnest

QUALIFICATIONS, SKILLS, EXPERIENCE

• Four-year college degree preferred or 2-3 years business experience
• Comfort with web-based technologies
• Excellent written and verbal communication skills
• Microsoft Suite proficiency
• Ability and desire to learn business skills and apply them to daily responsibilities/projects
• Strong data entry background and comfort level
• Excellent attention to detail and follow-up skills
• Strong problem solving and researching skills
• Ability to support multiple projects simultaneously and meet deadlines
• Strong organizational skills
• Personal confidence and ability to thrive in a team environment
• High degree of enthusiasm and accountability

HOW THIS POSITION IS MEASURED

• Individual performance to job description
• Leadership abilities and qualities
• Fiscal responsibility to company and projects
• Service Excellence/internal customers
• Goal attainment as set forward by manager

Benefits of joining our team

• Medical, Dental & Vision Insurance
• Employer-sponsored Long-term disability and Life Insurance
• Paid Time Off and flexible work schedule
• 401(k) Plan
• Fun and casual work environment
• Career growth opportunities
• Rewards & Incentives