Emergency Response Provider
Job Type
Full-time
Description

POSITION SUMMARY:

Responds to emergency and crisis calls from clients, families, law enforcement and other referral sources


CORE RESPONSIBILITIES:

  •  Responds and provides assessment and intervention services to individuals experiencing behavioral health emergencies/crises during all scheduled shifts.
  • Follows agency standards of practice, policies and procedures regarding behavioral health crisis responses
  • Works with individuals, families, law enforcement and other agencies to coordinate appropriate level of care in crisis and emergency situations
  • Coordinates with specified authorizing agencies to determine necessity of inpatient treatment
  • Obtains required authorizations prior to arranging inpatient treatment
  • Works as a team member providing back-up coverage; establishing monthly on-call schedules; providing clinical expertise in areas of interest, and supporting overall crisis intervention services
  • Provides coverage of fifteen (15) 24-hour shifts per month
  • Documents all emergency calls in the center’s electronic health record and communicates to team members as required for Continuity of Care
  • Places high value on customer service to individuals in crisis as well as referral sources
  • Completes paperwork for involuntary hospitalizations as applicable, including required 27-65 CRS documentation, in a timely and accurate manner
  • Arranges transportation to in-patient settings when needed and obtains authorizations when needed from specified agencies
  • Provides emergency support and evaluations for CMHC clinical staff
  • Performs outreach calls in conjunction with other providers, case managers and law enforcement
  • Assists with Continuity of Care duties as needed
  • Attends all agency and professional trainings as assigned
  • Attends supervision and team meetings as scheduled
  • Performs other job duties as assigned



Requirements

EDUCATION:

Master’s Degree in Psychology, Social Work, Counseling or related clinical discipline


EXPERIENCE:

Documented experience in crisis intervention, assessment, and management in either outpatient, residential, or inpatient setting.


CERTIFICATES, LICENSES, REGISTRATIONS 

Licensed in the State of Colorado as a LPC, LMFT or LCSW (for licensed position only)


SKILLS, KNOWLEDGE, AND ABILITIES:

  • Ability to work well with special populations along with maintaining appropriate boundaries 
  • Ability to perform accurate Mental Status and Lethality assessment
  • Skills working with DSM
  • Ability to serve culturally diverse populations that may have a bearing on service provision
  • Knowledge of geographic area and resources
  • Excellent written and verbal communication skills
  • Demonstrates effective time management and the ability to multi-task
  • Knowledge of basic computer literacy such as e-mail communication and word processing
  • Ability to travel within the Center’s service area or to other locations as needed
Salary Description
$64,500/yr - $80,633/yr