Nature and Scope:
The Quality Assurance Manager is primarily responsible for insuring production adherence to customers’ specifications and/or accepted standards. As needed, the incumbent will assist the corporate sales group with product applications and recommendations and will handle all product quality issues.
The Quality Assurance Manager reports to the VP or Mill General Manager. Reporting to the incumbent will be Product Metallurgists, Lab Technicians, Schedulers and Billet Yard Personnel, depending on mill requirements. Number of direct and indirect reports will vary by location.
The Quality Assurance Manager is responsible for the chemical analysis and mechanical testing of each batch for adherence to company and customer standards. Investigates any discrepancies in the quality of product. Meets with customers to discuss product adherence to specifications and application and support of quality functions. Develops and presents effective recommendations to operating departments on metallurgical issues. The incumbent, working in conjunction with the Melt Shop and Rolling Mill leadership, establishes standard practices and procedures. Process changes are approved by the Quality Assurance Manager. The incumbent works closely with Operations in resolving quality issues and in developing new products without compromising quality or safety. The incumbent manages interdisciplinary teams and has accountability for the interests of all parties in creating and modifying work procedures and equipment.
Qualifications for this position include a bachelor’s degree from an accredited institution in metallurgy or materials science with a minimum of 7 years of related steel mill experience. Knowledge in the product application area is required, along with strong interpersonal skills. Demonstrated success with supervision and people development strongly preferred.