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Description
Sullivan Tire, a leading tire and automotive service company, has been family-operated for over 60 years and has an opportunity for an Off-Road Tire Technician II. OTR Technician II performs emergency and scheduled tire and tire-related services of all levels of complexity and sizes according to customer needs at the commercial service center or on the road.
Responsibilities:
- Mounts, demounts, balances, wheel changes, and flat repairs on OTR tires and wheels as specified by the customer. Responsible for proper cribbing, jacking, securing vehicles, and adequate torque of all fasteners.
- Must be experienced with all vehicle and equipment types, configurations, and difficulty levels.
- Operates an OTR Boom Truck to perform road service. Emergency Road Service occurs both during the day and at night.
- Organizes the work site, vehicles, appropriate tools (as outlined on the Service Truck Tool List), and equipment for optimum job efficiency and safety.
- Works safely at all times, according to standards and policies of MSHA, OSHA, TIA, and DOT, and complies with company standards and procedures regarding safety and efficient performance of services.
- Follows established procedures to inspect tires, vehicles, and equipment before and after service; notes other needed services; makes recommendations to the customer.
- Documents work performed accurately and according to company policy.
- Provides the highest level of customer satisfaction to establish long-term customer relationships and enhance the company reputation.
- Operates company vehicles safely and according to company policies and procedures and follows all federal, state, and local vehicle operations and safety laws.
- Inspects service truck daily; keeps truck and work areas clean, organized, and well maintained; and properly uses all company property, vehicles, facilities, tools, or equipment; notifies manager of repairs and maintenance needs, etc.
- Performs and instructs other service-related duties such as wheel refurbishment and painting, tire foam fill, tire/casing receiving, moving, and loading.
- Performs other shop activities as assigned by the Commercial Facility Manager.
- Assumes additional responsibilities as requested.
Education/Experience:
- Minimum of a high school diploma
- At least three years of tire service experience.
- Prior experience operating OTR Boom Truck.
- TIA and ETS certifications are required.
- Ability to lift 125 lbs.
- A valid CDL Driver’s License with a DOT medical card is required.
Skills/Knowledge:
- Customer service attitude
- Proven ability to work independently.
- Dependable
- Good safety record
Benefits:
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Owned! Employee Stock Ownership Plan
- Flexible Spending
- 401(k) with Company Match
EEO Statement
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!