The Role

Mind Over Machines is a dynamic and innovative technology consulting firm specializing in custom software development, enterprise application implementations, artificial intelligence, robotic process automation, PMO creation and reclamation, and business intelligence solutions to name a few. We are committed to delivering high-quality solutions that exceed client expectations and drive business success. 

We are seeking a highly skilled and versatile professional to join our team as a Software Project Manager & Business Analyst. The ideal candidate will possess a unique blend of project management, business analysis, and business acumen to effectively lead and deliver projects while also engaging with clients to identify and address their business needs. 

As a Project Manager, you will be playing a pivotal role in the success of Mind Over Machines, ensuring efficiency and smooth workflow. It is your duty to help streamline the project management process, set goals and guidelines, manage project budget and schedules, coordinate project team resources. You will also liaise with internal and external parties, building positive relationships with them to support current and future business growth. Furthermore, as a member of the leadership team, it is essential to lead and hold team members accountable to project goals.  

Who You Are

•  You are a collaborator.
•  You are obsessed with customer relationships and satisfaction.
•  You are a constant learner who loves the craft of application design and development.
•  You are a “we” person.
•  You are a business-minded person that gets satisfaction from client success and growth.
•  You help clients and Mind Over Machines understand and achieve project/business goals.

Project Management  

• Lead end-to-end project management from initiation to closure, ensuring on-time and within-budget results with the focus on delivering business value.
• Define project scope, goals, and deliverables that support business goals.
• Develop and maintain project plans, schedules, and budgets. 
• Contribute to the evolution of the EPMO and related consulting services.

Client Engagement

•  Act as a primary point of contact for clients, fostering strong relationships and ensuring client satisfaction.
•  Proactively identify opportunities to upsell / cross sell additional services or solutions.
•  Consult with clients on client challenges and technical solutions.
•  Proactively communicate with MOM resources on client status, problem resolution and growth opportunities.
•  Gather client feedback and incorporate it into project improvements. 

Communication & Collaboration

•  Facilitate effective communication between technical teams and clients.
•  Collaborate with internal teams to ensure a seamless transition from sales to project delivery.
•  Provide regular project updates to clients and internal stakeholders.

Business Analyst

•  Conduct thorough business analysis to understand client requirements and objectives.
•  Translate business needs into actionable project plans and deliverables.
•  Collaborate with cross-functional teams to gather, document, and analyze business processes. 

Skills We Need from You

• Prior consulting experience and extensive experience of process analysis and design
• Strong organizational and analytical skills. Excellent verbal and written communication skills
• Strong communication (oral and written) and consultative skills
• Must have a proven track record of successful project management from concept to implementation.
• Strong business acumen and client service mentality
• Excellent process management and problem-solving skills
• Exercises judgment requiring more in-depth knowledge using generally defined practices and policies in selecting methods and techniques for obtaining solutions
• Ability to work on high priority projects where business problems are complex or unique
• Strong knowledge of Microsoft Technologies
• Ability to effectively manage multiple tasks simultaneously
• Software Development using various Project Management frameworks
• Previous experience planning Sprints
• Experience with product backlog, user stories, tasks, stories and timeboxing
• Independently evaluates business systems needs and requirements and recommends and implements solutions
• Ability to work on problems of diverse scopes where analysis of data requires evaluation of identifiable factors
• Technical knowledge of major business system platforms (ERP, CRM, BI, HRIS, etc.) 

Education & Mindset

• Must have a hungry mind to learn and explore new ideas! (CRITICAL)
• Must have ability to be mindful in fast paced situations!
• Must have a drive to thrive in an entrepreneurial business where you own your ideas and have the autonomy to make them a reality.

 Job Benefits include... 

• Health, dental, vision, life, and disability insurance
• Paid time off 
• 401(k) with matching