General Job Summary: Responsible for assisting providers with patient care by performing a variety of clinical and clerical duties.

Essential Job Functions:

• Assists in the delivery of health care and patient care management.
• Provides patient education per provider protocol.
• Maintain patient information in an electronic health records system.
• Establish and maintain effective working relationships with patients, providers, and co-workers.
• Maintain clinical quality assurance standards.
• Ensures clerical responsibilities and patient information is completed in a timely manner as assigned.
• Adheres to the medical assistant scope of practice per federal/state laws.
• Compliance with HIPAA, OSHA, and safety standards of the organization.
• Ensure certifications are current and up to date.
• Performs other duties that may be necessary or in the best interest of the practice.

Education/Experience:

• High school diploma or equivalent required.
• Medical certification required and one year experience as a Medical Assistant preferred.
• CPR/AED and First Aid Certification preferred.

Schedules will change as department needs change, including overtime and weekends. Travel as needed.

Knowledge:

• Knowledge of electronic health records and practice management systems.
• Knowledge of OSHA and HIPAA guidelines
• Knowledge of medical practice care and terminology.
• Knowledge of examination, diagnostic, and treatment room procedures.

Skills:

• Strong skill in tact and diplomacy in interpersonal interactions.
• Strong critical thinking skills.
• Strong customer service skills.
• Strong teamwork skills.

Abilities:

• Ability to project a pleasant and professional image.
• Ability to proactively plan, prioritize, and complete tasks.
• Ability to demonstrate compassion while caring for others.
• Ability to use good reasoning and judgment and react calmly in emergency situations.

Equipment Operated: Standard medical and office equipment.

Work Environment:

• Medical office and exam/procedure room settings.
• Standing and walking 90 % of the time.
• Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
• Must be able to lift up to 30 pounds.