REPORTS TO: Program Lead, Director of Homeless System Coordination

STATUS: Non-exempt, hourly, full-time

LOCATION: Chicago, Illinois, (currently hybrid remote/in-office schedule)

SALARY RANGE: $44,770-$51,440 (commensurate with experience)
 

ABOUT ALL CHICAGO MAKING HOMELESSNESS HISTORY (All Chicago MHH):

All Chicago MHH’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home.  On any given night, nearly 6,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago MHH prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago MHH brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

We bring a sense of collaboration to our work and actively seek solutions through partnership! Come to work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org.

Position Summary:

We are looking for a Peer Support Specialist Program Coordinator to serve a critical role in approaching problems methodically and creatively in supporting a new CoC Program. Candidates approach critical thinking with curiosity to ensure understanding of problems and propose solutions. The ideal candidate will have a strong and effective collaborative skill set in a team-based environment and excel at individual tasks. The Program Coordinator will be responsible for ensuring monitoring, evaluation and technical assistance work is completed on time, produces high quality deliverables, and supports partner agencies in performance improvement.

Desired Core Competencies: 

Program Coordinator: 

• Communication: Communicates clearly and collaboratively through written and verbal methods and with diverse stakeholders. 
• Detail orientation: Able to process and organize a lot of information, complete detailed tasks, and remain organized. 
• Data analysis: Able to clean, transform and analyze large data sets and draw understanding from the data. 
• Learning: Curiously and actively seeks out information and opportunities for learning and growth.
• Strong team player: Contributes to an effective team-based and collaborative atmosphere.

Position Responsibilities: 

• Coordinate monitoring activities by creating workplans, timelines, and schedules. 
• Implement monitoring activities by assessing policies, files, and data entry for alignment with criteria, drafting reports, and facilitating meetings and trainings. 
• Provide technical assistance by presenting information, discussing challenges, and identifying needs. 
• Develops understanding of rules and regulations and creates materials to support others in understanding how to demonstrate compliance with them. 
• Plans and facilitates workgroup meetings with external partners. 
• Works with performance data to evaluate data quality, produce reports and visualizations, and answer questions about the data. 
• Raises challenges with Program Lead to support troubleshooting, as needed. 
• Responds to requests for information from partner agencies and community members seeking resources and assistance. 

Qualifications:

• Bachelor's degree in social work, Psychology, Social Justice, or another related field is required. An equivalent combination of education and experience will also be considered.
• Possessing 2-3 years of experience in the field(s) of homelessness service delivery and/or housing is strongly preferred.
• Experience with HUD-funded programming, Coordinated Entry and/or the Homeless Management Information System (HMIS) is preferred.
• Excellent skills with Microsoft Office products including but not limited to Excel, Word, PowerPoint, and Outlook.
• Ability to prioritize, meet deadlines and manage changing priorities.
• Ability to respond effectively to inquiries, complaints, or concerns, as presented by staff, consumers, service providers, and other stakeholders. 

Compensation 

We offer a comprehensive benefits package which includes medical, dental, vision insurance, and disability, employer-matched retirement plan, paid leave, and more.

To Apply: 

• Please submit cover letter, resume, and salary range requirement