Technical Sales Representative

Department: Sales
Location: Westfield, IN, Kansas City, MO,
Employment Type: Full-Time

OVERALL RESPONSIBILITIES

• Learn the automation/technology integrator business
• Gain necessary sales skills & complete required sales training
• Be trained to follow a defined sales process to uncover and promote automation opportunities
• Collaborate with team members on prospecting plans to secure new business
• Cooperate with team members to evaluate customer needs, qualify opportunities and generate proposals for consultative design and optimization engagements
• Acquire the ability to uncover and assess customer pain points and provide solution/service options to address their business needs
• Learn to develop effective relationships with all levels of Accounts and Prospects (Executive, Engineering, Finance, Procurement, Operations) to maximize SSI value to our customers
• Proactively & strategically engage with sales leadership & salespeople to drive automation/technology opportunities
• Participate in lead qualifying calls with customers on specific opportunities
• Drive the follow-up process required to move the opportunity through the sales funnel
• Work with Sales Teams to prepare joint e-mails/calls to customer prospects
• Participate storage-related calls/meetings to listen for and uncover opportunities to identify automation/technology opportunities
  • “Go the extra mile” to assist your assigned sales team in generating sales for a portfolio of existing and new accounts to reach team and company automation goals
  • Keep existing accounts – Provide day-to-day management of existing accounts to enhance our “trusted partner” status
  • Attain new accounts – Actively identify and pursue leads and potential customers to win new accounts
  • Recapture lost accounts – Identify and pursue “lost opportunities” in an effort to win back customers
  • Expand existing accounts– Identify new sales opportunities within accounts to sell additional product into existing locations and to secure new locations
• Network effectively to build relationships
• Attend Industry Trade Shows as required
• Become & remain knowledgeable on complex solutions & services and discuss available options with Accounts/Prospects
• Work with Project Management and Project Coordination team members to ensure proper execution of projects and customer service
• Build productive trust relationships with customers & networking contacts
• Interface with multiple decision-makers within accounts
• Learn to negotiate the sale with all stakeholders
• Share best practices with team members & company
• Maintain effective, regular communication with all Accounts and Prospects
• Participate in internal projects as requested

KNOWLEDGE & SKILLS REQUIREMENTS

• Engineering or technical background is a plus, but not a requirement
• Sales experience of any type is preferred, but not required
• Good written & verbal communication skills
• Ability to acquire knowledge of complex, highly technical systems
• Ability to manage long sales cycles
• Excellent listening, negotiation, presentation, closing and communication skills
• BA/BS degree or equivalent

PROFESSIONAL QUALITIES

• Fast-Paced Multi-Tasker
• Strong work ethic
• Leadership qualities
• Strong organizational skills

WORK CONDITIONS

• Office & field position with some overnight travel to customer sites required
• Overtime will be required when needed