Birthday Party Host/Hostess

Age: 16+

Job Description:

Birthday parties we offer here at the OC Waterpark are a critical area of our property. We want to ensure guests who choose to celebrate their party with us are an exciting and special time. As a Party Host, you are on the front line to make sure this experience is stress-free and enjoyable for our guests!

Minimum Qualifications:

• Must be 16+ years old
• Ability to work nights, weekends, and holiday periods to meet business needs

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:

• Work in noisy, hot, fast paced environments with distracting conditions
• Move about facility and stand for long periods of time
• Lift and carry at least 30 pounds
• Walk or stand 100% of shift
• Reach, bend, stoop, mop, sweep and wipe frequently

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

A Seasonal job with us can lead to a successful future. That’s because in the process of working you will:

• Develop resume-building skills to help achieve your career goals
• Work in a welcoming and diverse environment
• Gain knowledge through training programs and work experience
• Build long-lasting relationships with fellow peers

You’ll Make a Difference:

• Interact with our guests and make their day incredible through meaningful connections
• Share your passion for creating a warm and welcoming environment with your team
• Deliver fast and accurate service
• Contribute to an exceptional track record for safety

NITTY GRITTY DETAILS:

• Set up for the birthday party, or multiple birthday parties before guests arrive.
• Ensure that guests receive the correct party items in a timely manner.
• Ensure food is delivered for the party in a timely manner.
• Maintain the cleanliness of the party tent area and tables.
• Maintain cleanliness of other service areas.
• Answer questions, ensure quality service and resolve complaints
• Communicate well with coworkers, guests, and corresponding supervision channels
• Wipe off counters, sweep, empty trash and complete other general cleaning duties
• Provide guest service according to OC Waterpark standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with OC Waterpark safety guidelines and requirements and reports all unsafe or unusual conditions to supervision
• Meets scheduling availability requirements, including nights, weekends, and a minimum of two holiday periods to meet business needs
• Meets OC Waterpark's attendance requirements as outlined in OC Waterpark's attendance policies
• Adhere to OC Waterpark's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures
• Other duties may be assigned

We’re looking for:

• A genuine interest in making people feel welcome using your smile and positive nature
• Keen to be a part of something you believe in, providing fun while having fun at work
• Openness to learn, grow and develop skills
• Commitment to your team by being on time and working scheduled shifts
• Desire to be outdoors for extended periods in all weather conditions

EOE