JOB DESCRIPTION

DEPARTMENT: Family Support Programs 

POSITION TITLE: Healthy Families Home Visitor 

LOCATION: Franklin or Hampshire County 

STATUS: Non-Exempt 

SUPERVISOR: Healthy Families Supervisor  

POSITION SUMMARY

Home Visitors in the Community Action Healthy Families program are responsible for assisting young parents in the assigned catchment area to foster the growth and development of their child through home visits, case coordination, and groups.  

ESSENTIAL QUALIFICATIONS:

• Minimum of a high school diploma or equivalent. Associate’s or Bachelor’s degree in Human Service related field preferred 
• Experience working with or providing services to young children and families 
• Experience with and willingness to work with culturally diverse populations among program’s target population 
• Knowledge of infant and child development and parent-child attachment 
• Bilingual Spanish-English preferred 
• Additional appropriate education may be substituted for experience or additional directly related experience may be substituted for education. 

ESSENTIAL RESPONSIBILITIES:

• Provide regular home visiting and outreach services to young parents across the specified catchment area according to Healthy Families Massachusetts/Children’s Trust guidelines.  
• Maintain flexibility in order to schedule home visits for times that are convenient for the family, at times during non-standard business hours. 
• Attend program events occasionally in the evening and/or weekends. 
• Conduct community outreach and engagement activities as necessary and assigned. 
• Conduct family assessments and screenings, develop individual family service plans and provide brief interventions, community referrals, advocacy and follow-up to participants. 
• Provide supportive services to participants, including transportation to engage in goal-related activities, while also increasingly encouraging families to utilize more informal and community resources 
• Prepare individualized curriculum for home visits from available materials including focus on parent health and wellness, child health and development, positive parenting skills, educational and vocational achievement, life skills, and family planning and birth control 
• Maintain an overall home visiting caseload as determined by Healthy Families Massachusetts guidelines and assigned. 
• Comply with agency and funders’ paperwork requirements and procedures 
• Manage documentation in a timely manner in compliance with program guidelines; keep up-to-date and accurate, including Web PDS. 
• As member of team, plan, develop, and implement groups/activities/events at times that work best for participants, as assigned. 
• Participate in weekly reflective supervision, staff meetings, trainings, program evaluation activities, and workshops, including all required Children’s Trust CORE and Topic Trainings. 
• Maintain strictest confidentiality. 
• Attend regularly scheduled supervision meetings, team meetings, mandatory agency trainings, and participate in professional development activities
• Perform related work as required. 

This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the agency. 

SKILLS REQUIRED

• Proficient computer skills: using a mouse, email, Microsoft office products, and internet usage 
• Excellent verbal (in-person and phone) and written communication skills
• Excellent organizational skills and attention to detail 
• Excellent customer service 
• Demonstrated acceptance of individual differences and practice of inclusion 
• Demonstrated ability to establish trusting relationships and utilize basic supportive skills 
• Ability to relate to families from a strengths-based model and approach families using a family-centered service model 
• Demonstrated motivation and ability to self-direct work tasks as well as collaborate as part of a team 
• Ability to establish and maintain personal/ programmatic boundaries while providing supportive services 
• Open to reflective practice (i.e. has the capacity for introspection, communicates awareness of self in relation to other, recognizes value of supervision, etc.) 
• Understanding of data capture and tracking methods. 
• Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes. 
• Awareness of particular needs of low-income families 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

• The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
• While performing the duties of this job, the employee is frequently required to sit, talk, and/or hear. 
• The employee is occasionally required to stand, use hands to finger, handle, or feel and reach with hands and arms. 
• The employee is frequently required to keyboard and do data entry at a computer.  
• The employee is frequently required to drive, walk and climb stairs in the office and in a variety of community-based and home settings.  
• The employee must lift and/or move up to 10 pounds.  
• Specific vision abilities required by this job include vision and ability to adjust focus.  
• The employee must have the ability to be added to Community Action’s non-owned and hired vehicle policy, and access to reliable transportation. 

The work environment includes indoor office environments or comparable spaces, families’ homes and community spaces, with frequent exposure to outdoor weather when traveling to home visits and meetings. The noise level varies by sites, home visits, and meetings. 

AA/EOE/ADA 

Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Successful completion of Sexual Offender Record check (S.O.R.I) prior to hire. Evidence of a good driving record and ability to be covered under Community Action’s non-owned and hired vehicle policy.  

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