The Branch Manager is responsible for the administration and efficient daily operations of the branch office to which they are assigned. Develops new deposit and loan business, provides a superior level of customer service and promotes the service culture through coaching, guidance and staff motivation. Provides leadership, training and supervision to Assistant Manager, Tellers, and Financial Service Representatives to insure customer service expectations are met.
EDUCATION & EXPERIENCE:
• Bachelor’s Degree-business or finance preferred; or equivalent work experience
• Minimum of two years’ experience in a financial institution, managerial experience preferred
• Strong communication, analytical, problem solving and decision making skills to effectively uncover and resolve customer and employee issues
• Strong computer skills
• Strong ability to conduct relationships with customers that will enhance the overall marketing effort of the bank