About us

Joint Implant Surgeons of Florida (JISF) is a physician owned, private practice in Florida specializing in Orthopedics, Spine and Pain Management.

JISF is seeking a Front Desk Agent  to join our medical office team in Fort Myers, FL.

As a Front Desk Agent, you will be responsible for the customer experience. We are looking for a candidate with a friendly, positive attitude who can pay great attention to detail.  

QUALIFICATIONS:

• High school diploma or equivalent required.
• Strong interpersonal skills and customer service experience.
• Ability to multitask and stay organized with a high degree of accuracy.
• Knowledge of medical terminology and HIPAA laws preferred.

JOB RESPONSIBILITIES:

• Greeting patients, collecting  patient payments  (Check in or check out)
• Documenting and confirming patient information using our Electronic Medical Records System (EMR)
• Ensuring patient insurance cards and identification cards in EMR are up to date
• Preparing charts for clinic
• Patient customer service (fielding general questions, directing patients etc.)
• Back up to Medical Records Associate 
• Various additional duties as needed

Job Type: Full Time

Schedule:

• Weekdays Monday-Friday
• No weekends

Competitive pay and generous, comprehensive benefits package.  

Experience:

Computer literate

Medical terminology: 1 year (Preferred)

EMR systems: 1 year (Preferred)

Health insurance, basic knowledge a plus.