Lead Bartender Position Summary: A professional, high-energy bartender with excellent communication skills to serve food & beverages to customers. The Lead bartender will greet customers, take their order, and prepare and serve beverages (including liquor) and food as requested. Lead bartenders will also participate in preparing their assigned concession area before the show and clean up after the show. Lead bartenders will handle general customer service issues, support bartenders as needed during the event and will assist in the cash drawer close-out process at the end of the event. This position will also participate in ordering inventory and non-inventory items for their concession area for upcoming events. Employees in these roles will have a neat appearance and an engaging, friendly personality. Lead bartenders should be efficient, observant, and knowledgeable about the venue’s point of sale (POS) system and products available by location. 

Basic duties include, but are not limited to, the following:

• Stock coolers.
• Maintain a clean station and concession area.
• Communicate with support staff the needs of their station and concession area to maximize sales.
• Accurately maintain their assigned cash drawer and point of sale (POS) system.
• Work collaboratively with other staff towards the overall success of the event and the company.
• Be available to step away from POS to help troubleshoot other staff challenges. 
• Review processes and make recommendations to management staff for improvements and adjustments to procedures.
• Ensure staff are completing duties as assigned.
• Other duties as assigned.

Top Skills Required

• Strong customer service mindset.
• Ability to work with speed and accuracy.
• Ability to balance cash drawer.
• Ensure a clean work station.
• Perform in a loud, fast paced environment.
• Lifting, twisting and standing.
• Multitask and ensure staff are completing duties as assigned.
• MUST be 21 years of age or older.

Stand Supervisor Position Summary A professional with excellent communication skills to oversee food & beverage operations. Stand supervisors will also participate in preparing their assigned concession area before the show and clean up after the show. Stand Supervisors will handle general customer service issues, support staff as needed during the event and will assist in the cash drawer close-out process at the end of the event. This position will also participate in ordering inventory and non-inventory items for their concession area for upcoming events. Employees in these roles will have a neat appearance and an engaging, friendly personality. Stand Supervisors should be efficient, observant, and knowledgeable about the venue’s point of sale system (POS) and products available by location. 

Basic duties include, but are not limited to, the following:? 

• Stock coolers and assist with food making as needed.  
• Maintain a clean and safe station and concession area. 
• Communicate with support staff the needs of their station and concession area to maximize sales.   
• Work collaboratively with other staff towards the overall success of the event and the company.?? 
• Be available to help troubleshoot staff challenges. 
• Review processes and make recommendations to management staff for improvements and adjustments to procedures.
• Ensure staff are completing duties as assigned.
•  Other duties as assigned.

Top Skills Required  

• Strong customer service mindset.? 
• Ability to work with speed and accuracy.? 
• Ensure a clean and safe work area.? 
• Perform in a loud, fast paced environment.? 
• Lifting, twisting and standing.  
• Multitask and ensure staff are completing duties as assigned.
• MUST be 21 years of age or older.

Cash Room Clerk Position Summary: A professional who is detail oriented and can work in a collaborative environment to ensure the accuracy and security of large amounts of cash.  The cash room supervisor will  also be responsible for preparing reports and monitoring the vault.  Financial experience is beneficial.

Basic duties include, but are not limited to, the following:

• Oversee cash room operations on event nights. 
• Ensure company cash room procedures are followed. 
• Review processes and make recommendations to management staff for improvements and adjustments to procedures to ensure proper cash management and separation of duties in accounting practices. 
• Work with Personnel Manager in scheduling and assigning duties to cash room personnel. 
• Ensure all cash room personnel are properly trained in cash room policies and procedures. 
• Review bartender shift review for accuracy to the amount of cash.  
• Prepare and maintain the Excel spreadsheet for the show.  
• Assist in verifying and preparing cash deposits. 
• Bundle currency accurately, according to instructions. 
• Reconcile all cash drawers and safe counts for deposit. 
• Utilize the counting machine and cash management supplies for accuracy.  
• Oversee completion of special projects as assigned by management staff.
• Ensure staff are completing duties as assigned.
•  Other duties as assigned.

Top Skills Required

• Strong written and verbal communication skills.
• Strong basic math skills.
• Experience with Microsoft Excel.
• Perform in a loud, fast paced environment.
• Strong attention to detail.
• Ability to stand and walk for long periods of time.  
• Multitask and ensure staff are completing duties as assigned.
• MUST be 21 years of age or older 

Available Shifts for all position:

• Start times vary based on the needs of event; but usually in the afternoon and/or evenings.
• The duration of shifts varies upon the needs of the event; approximately 3 to 15 hours.

Pay:

• Lead Bartenders starting at $12/hr tipped position.
• Stand Supervisor starting at $16/hr performance bonus eligible.
• Cash Room Supervisor starting at $18/hr.

25 open positions available between Leads and Supervisors.