Are you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you! 

Our mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable. 

Our Approach and Values: 

We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.   

We embrace diversity, welcome all voices, and treat everyone with respect and compassion. 

We lead and advocate for changes to make systems more equitable. 

We strive for excellence and value integrity in all that we do. 

Position Summary:   The Clinical Nurse Manager is accountable directly to the Nurse Director of Clinical Services.  This position is responsible for the overall supervision of the nursing/medical assistants at designated site.  This is a full-time position will be based out of our Conway Health & Resource Center in SW DC.  

Indeed provides their own estimated salary calculator and is not affiliated with COH's range.  This salary for this position ranges between $95,000 and $105,000 annually and the offer amount is determined by the candidate's education, qualifications, and experience.  

Highlighted Duties and Responsibilities: 

• Ensures high quality of care, smooth patient flow and team coordination for patient visits while following the guidelines of the Patient Centered Medical Home model and/or Birth Center model.
• Assists with Chronic Care Management, by providing care and education to patients, including but not limited to, conducting Previsit Chart Reviews as necessary.
• Maintains a pap log to ensure that proper follow up from abnormal paps is accomplished within the designated time.
• Monitors the outstanding lab report in eCW to ensure that results are received in a timely manner and that patients return to the clinic should a lab not be completed properly..
• Maintains a Newborn Metabolic Screen log to ensure that results are obtained in a timely manner for all Newborn patients.
• Monitors the functioning of the Vaccine for Children program at the clinic according to CDC and DC regulations. 
• Assists with coordinating Nurse and Medical Assistant Interns, ensuring proper training of both. 
• Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.
• Implements controlled substance regulations as necessary (For FHBC and Conway only).
• Performs other duties as assigned by supervisor. 

• Bachelor of Science degree in Nursing required
• A current, unencumbered DC Registered Nurse license with current CPR certification required.
• One year of supervisory experience. 
• One year working in an ambulatory, primary care or med/surg setting.
• Care management and patient education experience preferred.
• Experience working with patients with substance use disorders and behavioral health concerns preferred.
• Knowledge of chronic disease processes and health maintenance required.
• Ability to work with computers and electronic health records required.
• Strong verbal and written communication skills required

At COH, we prioritize the following well-being and work-life balance-centered benefits: 

• Remote work opportunities are available for many, but not all, of our roles, promoting a culture of work-life balance. 
• 8-hour workdays, which include a paid lunch. 
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service, 25 after 10 years of service, and 30 after 15 years of service), and 12 days of paid sick leave on an annual basis. 
• Annual performance-based raises, up to 5% of your annual pay. 
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants. 
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff. 
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year. 
• Ongoing internal leadership training for supervisors. 
• Ongoing well-being activities, culture compact activities and training, and trauma-informed care initiatives and training.
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield. 
• Life insurance, short-term disability, and long-term disability insurance. 
• 403(b) Retirement Plan. 
• Flexible Spending Accounts for medical and dependent care reimbursable expenses. 
• And much more! 

About Us: 

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For 45 years, we have provided healthcare, housing, and community support services to make Washington, DC more equitable. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. 

Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2024, Community of Hope provided about 50,000 medical visits, 6,300 dental visits, and 17,000 behavioral health visits for about 16,000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1,600 households—1,384 families and 220 individuals—experiencing homelessness in DC. Community support through Family Success Center, our WIC nutrition centers, and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy, housed, and hopeful.   

We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff. 

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.