Firmware QA Engineer

Whisker is the maker of Litter-Robot, Feeder-Robot, and At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 500+ passionate team members.

What You’ll Do:

The Firmware Quality Assurance Engineer is responsible for developing test documentation, procedure, and executing tests on various products produced by Whisker. Testing responsibilities will cover a combination of firmware, hardware, and mobile app experience and may be conducted manually or automated, depending on the situation.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

  • Plans and prioritizes advanced testing activities, incorporating strategic considerations and liaising with development teams and stakeholders.
  • Works closely with firmware developers to understand product specifications and requirements.
  • Develops comprehensive test procedures and documentation for various products, with an emphasis on leveraging advanced techniques and industry best practices.
  • Designs and implements automated test setups and frameworks, optimizing for scalability, reliability, and maintainability.
  • Executes rigorous testing on firmware and hardware updates, employing advanced white box and black box testing methodologies.
  • Conducts thorough testing of firmware releases to ensure functionality, performance, and reliability and conducts thorough troubleshooting to identify and address weaknesses and problem areas in firmware and hardware systems.
  • Performs regression testing to ensure that previously identified issues have been addressed.
  • Prepares detailed test reports, providing comprehensive analysis and actionable.
  • Collaborates closely with cross-functional teams, serving as a subject matter expert and fostering a culture of continuous improvement in testing processes
  • Provides expert support, maintenance, and enhancement of all testing-related activities throughout iterative development and system testing phases
  • Develops and maintains advanced test and programming fixtures, as well as associated software, to support complex factory operations and production testing
  • Will perform additional responsibilities when required 

What You’ll Bring:

  • BS in Computer Engineering, Electrical Engineering, or Computer Science
  • 5+ years experience in firmware and hardware QA and testing roles, demonstrating increasing levels of responsibility and technical expertise
  • Experience conducting end-to-end testing of an entire IoT ecosystem including devices, gateways, and cloud services 
  • Experience with testing the integration of IoT devices with various platforms, mobile apps, and cloud services
  • Experience evaluating the performance of IoT devices under different loads and scenarios
  • Proficiency in automated testing tools and scripting languages for efficient and repetitive testing tasks
  • Proven track record of building and managing automated test environments, with a focus on innovation and continuous improvement
  • Extensive hands-on experience with both advanced white box and black box testing techniques, including advanced
  • Experience with Git, Bitbucket, and JIRA
  • Knowledge of programming languages (i.e. C, Java, C#, python, typescript)
  • Knowledge of digital and analog electronics
  • Knowledge utilizing standard lab equipment (DMM, oscilloscopes) 
  • Strong technical writing and communication skills
  • Identifies, communicates, and escalates issues
  • Analytical and troubleshooting skills
  • Ability to work collaboratively
  • Maintains confidentiality of proprietary information
  • Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
  • A high degree of initiative, self-motivation, and ability to motivate others
  • Ability to establish and maintain cooperative working relationships with Team Members and colleagues

Not Required but Nice to Have!

  • Not required to have pets but highly recommended! 

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

  • Premium Medical/Dental/Vision insurance
  • Life Insurance
  • PTO
  • 14 Paid Holidays
  • Paid Parental Leave
  • 401K with 4% Match
  • Flexible Work Arrangements
  • Top of the line equipment

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.