Isaiah House is looking for a dedicated and driven person to take on  the role of Medical Assistant at our corporate office in Harrodsburg, KY. Isaiah  House is a faith-based, nonprofit with a competitive edge, delivering  one of the most effective substance use disorder treatment facilities in  the state of KY.  Employees receive benefits that include: 

• Medical, dental, and vision insurance 
• Basic life insurance
• 401(k) matching 
• Paid holidays
• Weekly payday
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others!  This role at Isaiah House is an important and hands-on job that helps support the health and well-being of the people we serve. As a Medical Assistant, you will work closely with medical staff to help provide safe, caring, and organized support for patients. Your responsibilities may include taking vital signs, preparing patients for exams, keeping medical records updated, and helping with basic clinical tasks. You may also help with scheduling, patient check-ins, and making sure the clinic stays clean and well-organized.The ideal candidate is someone who is detail-oriented, kind, and able to stay calm in a fast-moving environment. A strong desire to help others and make a positive impact on the community is very important for this role.  

Isaiah House is looking for a dedicated and driven person to take on the role of Medical Assistant for our centers in Willisburg, KY.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance at NO COST to you
• 401(k) matching
• Paid holidays
• Weekly payday
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others!

Isaiah House recognizes that individuals we serve who are recovering from substance abuse will have physical needs. To facilitate recovery that focuses on dimensional wellness of the mind, body, and spirit, medical care is available to clients. The medical assistant is a resource for the clients and other medical staff in facilitating medical care.

Job Duties:

• Complete all necessary competencies.
• Perform/document vital signs, withdrawal scores, CLIA- waived testing such as blood glucose measurement and document/communicate progress of clients to the Provider or medical treatment area personnel.
• Ensure that Medical Rooms are clean.
• File medical papers on current and discharged clients.
• Maintain inventory for first aid products.
• Maintain inventory of OTC medications.
• Any other tasks assigned by the medical office manager, provider, or nurses.
• Assist in self-administration of client medication.
• Assist nurses in obtaining information as assigned.
• Assist with incoming calls
• Respond to emergency situations if needed.
• Assist other departments in problem solving of client situations.
• Knowledge of recovery, mental health and other co-occurring disorders and experience in working with addiction in a residential and/or outpatient setting preferred.

JOB SPECIFIC FUNCTIONS:

· Complete all necessary competencies and training requirements

· Perform and document vital signs

· Conduct CLIA-waived testing (e.g., blood glucose measurement) and document/report results to the Provider or appropriate medical personnel

· Assist in the self-administration of client medications

· Assist in the delivery of telehealth visits for medical and/or psychiatric providers

· Support nurses by gathering information when assigned

· Assist in the management of controlled medications

· Transcribe medications and orders from one EMR to another (e.g., ECW to KIPU)

· Manage and respond to pharmacy feeds regarding client medication needs

· Ensure accuracy of pharmacy deliveries and report discrepancies to the center nurse and RN Lead

· Inventory client medications as required

· Maintain inventory and monitor expiration dates of OTC medications

· Document client interactions and services in the electronic health record (EHR) as appropriate

· Upload and attach medical paperwork to the EHR for both current and discharged clients

· Complete incident reports in accordance with policy

· Obtain and complete Releases of Information (ROIs) as needed

· Complete daily shift reports

· Ensure medical rooms are clean and orderly

· Maintain quality control logs (e.g., refrigerator temperature logs)

· Maintain inventory of first aid supplies

· Answer phones and assist with incoming calls

· Schedule outside appointments for clients as needed

· Assist other departments with client-related problem-solving

· Participate in the collection process for Health TrackRX

· Respond to emergency situations as needed

· Report concerns first to the RN Lead, then to the Director of Medical Operations, if necessary

· Demonstrate knowledge of recovery, mental health, and co-occurring disorders, with preferred experience in residential and/or outpatient addiction treatment settings

· Perform other duties as assigned

KEY PERFORMANCE INDICATORS (KPIs):

· Report issues to the RN Lead, then Director of Medical Operations if needed.

· Be prepared and on time for each scheduled shift.

· Consistently clock in/out on IH property via the Paylocity application

· Ensure all time off requests are submitted at least 2 weeks in advance outside of urgent illness.

· Check AED, First Aid Kits, Spill Kits, and Eye Wash Stations monthly.

· Complete all documentation the same day service is rendered.

· Read and respond to emails, teams, and texts timely.

· Be present and prepared for assigned meetings.

· Proactively contribute to a positive team culture.

· Take an active role in carrying out appropriate policies and procedures.