Account Manager
WFH Flexible Detroit, MI
Description

We believe in the power and importance of infrastructure. Every few decades a major inflection point in the world’s infrastructure progresses humanity forward. Vanderbilt and the railroads, Edison and the electrical grid, Eisenhower and the highways and now; Airspace Link’s low altitude digital infrastructure.
 

Airspace Link is a post-Series B high-growth data and software startup based out of Detroit. Offering Hybrid and fully Remote work options, we are an award-winning company of 55+ team members that focus on creating a place where people of all different backgrounds and perspectives can thrive as engineers, data scientists, creative thinkers, and passionate innovators.


Our vision is to create a world where the safe integration of drones fuels human progress, advancing social equity, the environment, and the economy. Partnered with the FAA, we work with state and local governments and commercial operators to enable the safe integration of drones into the national airspace and communities at scale through digital infrastructure, strategic partnerships and thought leadership.


Job Summary: Are you a hungry, ambitious self-starter with a passion for innovative software technology? We have a great opportunity to join our team of drone industry experts and thought leaders working tirelessly to integrate drones into everyday life. As an Account Manager focused on the rapid growth of drone integration within both private and public space in Michigan, you will generate revenue by growing existing accounts towards scalable drone operations.


Duties and Responsibilities 

  • Manage existing accounts that consist of an Advanced Aerial Innovation Region, local governments, and commercial sector 
  • Upsell existing accounts by moving them along a pre-defined drone integration journey towards scalable drone operations 
  • Serve as the lead point of contact for any and all matters specific to your accounts 
  • Build and maintain strong long-lasting relationships 
  • Provide overall support to customers and their teams before and after the sales process 
  • Analyze customers’ needs and identify needed upgrades or features to meet their requirements 
  • Maintain information security within their area of the organization  
  • Other responsibilities as assigned 


Travel Required: ~40% (primarily local travel)


Position Type: Full-Time, 40 hours per week  


Location: Hybrid


Benefits & Perks: We offer a comprehensive benefits package that includes medical, dental, vision, 401(k), gender neutral parental leave, generous time off, and much more. For more information, please check out www.airspacelink.com/careers


DEI Statement:  

Airspace Link is committed to building a diverse team, embracing an inclusive culture, and investing in equity across our organization.?We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.


Background Check: Employment offers for this role are contingent on a satisfactory completion of a background check. 

Requirements
  • 5+ years of successful B2B account management or sales career with a well-rounded philosophy and methodology to drive successful win-win performance. 
  • Experience with emerging technology platforms in mobility or adjacent field, ideally with a product that offers elements of data and analytics as part of value prop. 
  • Experience managing diverse accounts. We work with commercial and government clients, with deals ranging from 10k to 5M. 
  • Proven track record upselling accounts and beating quota. 
  • Strong collaboration skills. You will be joining an established team and will excel if you want “the ball in your hands” but also not someone who is going to burn all internal supporters to close business. 
  • Prior success in a gritty environment. This is a startup and things are moving fast. 
  • Prior CRM system experience (e.g., Monday.com, Salesforce, PipeDrive) 
  • Outstanding interpersonal and collaboration skills - knows how to connect with people, build and maintain relationships. Likable - but we don’t want someone who exclusively sells via a schmooze approach - credible and provocative. 
  • Outstanding verbal and written communication skills - articulate, effective communicator, presenter and audience manager. 
  • Passion for new mobility and infrastructure; drone enthusiast a huge plus 
  • Bachelor’ degree in Business or related field; MBA would be preferred.