Are you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you! 

Our mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable. 

Our Approach and Values: 

We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.   

We embrace diversity, welcome all voices, and treat everyone with respect and compassion. 

We lead and advocate for changes to make systems more equitable. 

We strive for excellence and value integrity in all that we do. 

Position Summary:  The Medical Assistant I accountable directly to the Perinatal Care Coordination Specialist, the Clinical Nurse Manager, the Registered Support, the Clinical Nurse Coordinator, and the Senior Director of Nursing  This is a full-time position based at our Conway Health and Resource Center in SW, DC.

The pay rate for this position ranges between $22.11 - $24.51 per hour and the offer amount is determined by the candidate's education, qualifications, and experience.  Indeed provides their own estimated salary calculator and is not affiliated with COH's range.

Highlighted Duties and Responsibilities:

• Prepares patients for examination and treatment by taking the patient’s history and vital signs.
• Supplies provider with necessary forms and information to accomplish visit.
• Prepares exam and treatment rooms with necessary instruments according to policy and procedure manual and/or as instructed by provider; Cleans up exam and treatment and rooms after patient encounter.
• Provides nursing care to all patients including, but not limited to, EKGs, wound dressing, assisting providers with minor procedures, and administering nebulizer treatment to asthmatic patients as ordered by providers.
• Cleans, prepares, and autoclaves instruments used during procedures.
• Observes, records, and reports patient’s condition and reaction to drugs and treatments to physician.
• Performs vaccine and medication administration on patients of all ages when ordered by a provider.
• Responds to patient messages and prescription refill requests. 
• Performs other duties as assigned by supervisor. 

•  A completed Medical Assistant Diploma and a Medical Assistant Certification from an approved nationally accredited association (AAMA - American Association of Medical Association or NHA – National Healthcare Association) are both required.  MA Certification is accepted without MA diploma if experience requirement (minimum of one year) was met for the certification.  This includes meeting renewal deadlines upon hire, and thereafter.   We offer reimbursement for exam fees and additional CEU reimbursements.
• BLS and CPR are both required. 
• High school diploma or equivalent required.
• 2 years experience in a medical office practice or hospital settings preferred. Experience in Primary Care practice preferred;
• Ability to work in a non-profit environment;
• Participation in appropriate continuing medical education.
• Bilingual in English and Spanish preferred
• All Health Staff must receive the required vaccinations. This includes annual flu and covid vaccines. Medical or religious exemptions may be requested.

 At COH, we prioritize the following well-being and work-life balance-centered benefits: 

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance. 
• 8-hour workdays, which include a paid lunch 
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis 
• Annual performance-based raises, up to 5% of your annual pay 
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants 
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff 
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year 
• Ongoing internal leadership training for supervisors 
• Diversity, equity, and inclusion training and initiatives for all staff 
• Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives 
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield 
• Life insurance, short-term disability, and long-term disability insurance 
• 403(b) Retirement Plan 
• Flexible Spending Accounts for medical and dependent care reimbursable expenses 
• And much more! 

About Us: 

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For 45 years, we have provided healthcare, housing, and community support services to make Washington, DC more equitable. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. 

Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2024, Community of Hope provided about 50,000 medical visits, 6,300 dental visits, and 17,000 behavioral health visits for about 16,000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1,600 households—1,384 families and 220 individuals—experiencing homelessness in DC. Community support through Family Success Center, our WIC nutrition centers, and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy, housed, and hopeful.   

We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff. 

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.