Position Overview:

The administrative assistant will work between 20-29 hours a week overseeing administrative tasks such as email correspondence, managing database profile updates, creating digital certificates, renewing memberships, customer service inquiries, and similar tasks. The administrative assistant will work on multiple client teams and have an internal peer group for onboarding and training.

Key Responsibilities:

• Processing membership renewals 
• Onboarding new members
• Assisting potential members and renewing members with certification/participation questions
• Updating contact information and maintaining formatting for data integrity
• Creating, merging, and emailing certificates and letters of achievements
• Creating and maintaining dynamic directories
• Generating and analyzing reports
• Performing website updates and edits—checking links, formatting text and images, editing verbiage, etc.
• Processing member material requests.
• Primary Point of contact for client inbox—answering questions based on lasted version of Client Standards, forwarding correspondence to appropriate chain of command channels, answering member/prospect/vendor questions, etc.
• Providing receipts of payment for invoices and processing requests for invoice revisions
• Assisting Executive Director with execution of Board and Committee initiatives
• Assisting with the creation of and distribution of Client E-blasts and Newsletters
• All other duties as assignment by Supervisor and/or Client.

Qualifications: 

• High school diploma
• 2-3 years of experience as an administrative assistant preferred.
• Understanding of association management and nonprofits preferred. 
• Proficiency in Microsoft Office Suite and willingness to quickly learn new cloud-based database software.
• Familiarity with HTML
• Strong analytical, problem-solving, and strategic thinking skills. 
• Exceptional communication, interpersonal, and presentation skills, with ability to convey information in writing and verbally.  
• High ethical standards and integrity. 
• Self-starter who is driven with the ability to work both independently and collaboratively in a team environment. 
• Exhibit a high level of attention to detail to produce accurate results.  

Working Environment:

• Percentage of travel – 5%
• This position is remote but does require the ability to go to the office periodically. Candidates within a 50 mile radius of the Mount Royal, NJ office will be preferred. This position requires prolonged sitting with occasional lifting, pushing, and pulling of up to 25 pounds. Employees are expected to maintain a comfortable home office setup and adhere to safety guidelines for physical need, ensuring a balanced and productive work experience. 

Talley is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.