Job Summary

Fitness Desk Attendant | Evenings & Weekends

Outdoor Concierge | Mornings, Evenings & Weekends

The Fitness Desk Attendant will be responsible for creating a positive member experience by providing a superior level of customer service to members and guests, while maintaining the appearance and cleanliness of the fitness center.

During the months of May-September, the Fitness Desk Attendant will share responsibilities with Outdoor Concierge. The Outdoor Concierge will check in members and guests going to the outdoor pool and tennis/pickleball courts. The two jobs are similar and therefore, employees will be scheduled for both positions at various days and times. 

Students - We offer flexible schedules during the school year!

Essential duties and responsibilities will include, but are not limited to:

• Greeting members and guests
• Providing exceptional customer service by assisting members and answering their questions
• Checking members into the system
• Answering phones
• Scheduling appointments and making reservations
• Using the Point of Sale (POS) system
• Maintaining beverage station and towel station
• Maintaining laundry
• Assisting in cleaning the fitness center, locker rooms, and equipment

Qualifications/Requirements

• Customer service background preferred
• Basic computer proficiency
• Upbeat and positive attitude
• Punctuality and reliability are a must
• Able to work as part of a team to accomplish a common goal

Physical Demands

• Continual standing, walking, and bending down during shift
• Must be able to occasionally lift up to 50 lbs