POSITION SUMMARY:

The Retail Banking Intern will gain a foundational understanding of operational, compliance, and risk components in multiple branch locations and departments. The Retail Banking Intern will support branch operations including assisting with customer transactions on the Teller line. 

EDUCATION & EXPERIENCE:

• Current college student pursing an associate’s or bachelor’s degree in business, finance, accounting or a related field
• Minimum 3.0 GPA
• Excellent interpersonal communication and writing skills
• Energetic and able to learn quickly in a fast-paced environment 
• Ability to work in a team-oriented environment
• General understanding of Windows PC applications and other digital technologies

MAJOR DUTIES & RESPONSIBILITIES:

• Develop customer service skills and banking knowledge to provide an exceptional customer experience.
• Function in the various branch positions utilizing skills learned including but not limited to performing banking transactions, accepting deposits, cashing checks, and branch opening and closing duties.
• Participate in training and development opportunities in various branches and bank departments. 
• Build relationships internally and externally through community outreach and events.
• Follow all Bank policies and procedures.
• Maintain the highest level of confidentiality with all information obtained.
• Perform various administrative duties as assigned by branch and department managers.
• Ability to travel within the Capital District and Hudson Valley markets is required. Must have reliable transportation.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPLIANCE STATEMENTS:

EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER

Bank of Greene County is a federal contractor and an equal opportunity and affirmative action employer that provides equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee’s or a dependent’s reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law.

BANK SECRECY ACT (BSA)

Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments.

Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer.

All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer.

The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Bank’s Compliance Program as it pertains to his or her job functions. Employees are expected to meet all compliance requirements as stated within the Bank’s BSA/AML/CIP/OFAC Program. Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination. Employee’s compliance violations may result in termination, individual fines, and possible imprisonment.