Job Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests by coordinating with management and staff to ensure and maintain a steady flow of business between guests and staff. Assist with staff management, administrative tasks, and cash management, including bank deposits, shift payouts, and safe reconciliation. The Manager position is also responsible for minimal oversight of on-site hotel, minimal marina responsibilities, as well as building cleanliness and maintenance. 

Full-time or part-time available.

Activities & Responsibilities

Primary

• Promote, work, and act in a manner consistent with the mission of Smithfield Station: It is the mission of Smithfield Station and its associates to provide absolutely the most enjoyable eating and sleeping experience possible to our patrons through outstanding service, superb product and great personalities in a unique, comfortable setting…every day…RIGHT NOW!!
• Assist the General Manager in overseeing daily operations and ensuring efficient functioning of the business
• Provide excellent customer service and phone etiquette to address customer inquiries and concerns
• Calculate nightly deposits, handle wait-staff cashouts, and ensure the correct balance in the safe daily
• Count and maintain balances of cash drawers and safe
• Learn and maintain knowledge of vendor delivery schedule, and upon deliveries, check invoices to verify all ordered products have been delivered in good condition
• Help maintain stock levels for FOH service and retail items, as well as proper display
• Utilize math and accounting skills to handle cash transactions and reconcile daily sales
• Demonstrate organizational skills to keep track of important documents and files, as well as email
• Manage time efficiently to prioritize tasks and meet deadlines for yourself and staff

Supplemental

• Work any FOH position as needed

Tools & Technology

• Calculator
• Cash register
• Commercial use coffee and iced tea makers
• Desktop computer
• iPad
• Point-of-sale terminals and workstations
• Point-of-sale software (Aloha Point-of-Sale)
• Safe
• Special purpose telephones
• Touch screen monitors
• Table management software (OpenTable)

Minimum Qualifications

• Previous management experience at some level in a restaurant
• Possess and use excellent communication skills, both written and spoken
• Able to work in a standing position for long periods of time (up to 10 hours)
• Exceptional grooming habits
• Excellent basic mathematical and accounting skills
• Ability to handle money and operate a point-of-sale system
• Excellent organizational skills to manage multiple tasks simultaneously
• Ability to work in a fast-paced environment and adapt to changing priorities
• Detail-oriented with a focus on accuracy in administrative tasks
• Strong problem-solving skills and ability to make sound decisions
• Knowledge of menu items and services we provide
• Ability and willingness to follow the direction of the GM