At Springbuk, our vision is to prevent disease with data. We are creating real change in healthcare by empowering smarter decision-making via our Health Intelligence platform. Our team is nationwide; we work hard, we win together, and we share an inspiring company culture.

On the Data Management Support team, an Analyst is responsible for analyzing our clients’ healthcare data–evaluating raw data for usability, ensuring its successful mapping through our pipeline, and understanding its representation on our platforms.  Along with other Support Analysts, you will use SQL, Python, Slack, Jira, and your analytic skills to help our colleagues answer client questions about their data.  For example, this could mean explaining a data anomaly, or setting expectations for remediating a data issue and then seeing that remediation through to completion.  Ultimately the Data Management Support team understands, defends, and facilitates the integrity of Springbuk’s healthcare data and its pipeline so that clients can use our platforms to produce actionable healthcare insights with confidence.

Here’s what you will do:

• Work on a team of data analysts to ensure the quality, coverage, and accuracy of healthcare claims and eligibility data
• Develop and maintain data quality software tools to analyze data, detect errors, and report anomalies
• Use SQL, Python, and spreadsheet programs to perform data analysis and validation
• Interpret Springbuk’s Data Quality Reports to ensure accurate data delivery to clients
• Analyze data for reported client issues, find inconsistencies, and make adjustments to our data pipeline to prevent further issues
• Review our data pipeline’s Quality Assurance checks performed during the data normalization process
• Complete audits of client data using vendor-provided control reporting; communicate with vendors to resolve issues as needed
• Engage with people in other roles at Springbuk, including Data Engineers, Client Success Managers, and Implementation Project Managers to answer questions, audit financial reports, and resolve client issues
• Develop and maintain strategies, standards, and best practices for ensuring data quality
• Review and revise data mapping logic as it relates to data quality enhancements
• Develop coding and software skills with mentorship from Springbuk’s broader Technology organization

A successful candidate will have:

• Excellent problem solving and critical thinking skills
• Excellent communication skills with technical and non-technical teammates
• High level of curiosity, with the ability to conduct and present self-directed research
• Strong organizational and time management skills
• Strong ability to analyze and visualize data
• Strong knowledge of relational databases and SQL
• Readiness to build and maintain custom tools using Python and Ruby
• Readiness to work on an agile team: short iterations, issue tracking, version control, QA, etc.
• Readiness to work in a continuous delivery environment
• Readiness to work at a dynamic scale-up company with a SaaS product

Here’s what your team will do:

Our wider Data Integration, Management, and Quality teams are responsible for understanding and validating the quality of our client’s healthcare data.

• Writing and implementing new mapping logic for claims, eligibility, and ancillary data types
• Reviewing data quality reporting and triaging issues
• Analyzing client reported data issues and finding a path to resolution
• Adjusting our data pipeline per issues identified internally or externally
• Working with vendors and internal stakeholders to correct observed data issues
• Developing and deploying new anomaly checks in data quality reporting software

Here’s how you will get ramped up for success:

• 30 days - Learn our product, our architecture, our processes and standards, and make meaningful contributions
• 60 days - Learn the roadmap for your team and help design and plan upcoming projects
• 90 days - Take a proactive role in the resolution of data issues and data quality projects

We are unable to consider non-US-based remote employees for this position at this time.

Being You at Springbuk:

Springbuk’s goal is to attract and retain diverse talent and provide an inclusive environment for all where everyone’s voice is heard, and all employees feel accepted. Springbuk is an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.