As a Business Analyst, you will act as a liaison between the business/end users and IT systems development teams for business needs requiring IT-based solutions including identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives. Business Analysts at RSI make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Business Analysts research business requirements and document the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) translating business requirements into application requirements. In addition, project Business Analysts participate in testing/validating the developed solutions for client use.

Internally, this role is titled Business Analyst, Senior Associate.

Job Responsibilities/Duties:

• Participating in and/or leading requirements definition and requirements gathering sessions.
• Performing research and analysis to support best practice requirements and business process decisions.
• Documenting business requirements in features and user stories.
• Documenting & executing test scripts based on user stories or features.
• Providing business process and requirements direction to development teams.
• Writing requirements to support testing, training, and documentation teams.
• Creating materials to support user guide and training course development.
• Developing materials to support partners, sales, marketing, customers, and product information sessions.
• Other duties as assigned.

• Strong analytical problem-solving skills.
• Ability to quickly grasp and understand both business and technical concepts.
• Excellent verbal and written communication skills.
• BS in Business, MIS, Computer Science or related work experience.
• Proficiency documenting "as is" and "to be" business processes.
• Ability to execute test scripts and document steps appropriately.
• Ability to work with a diverse group of people including management, subject matter experts, developers, and testers.
• Produces high quality materials and deliverables independently.

Desired/Preferred Qualifications:

3+ years of experience with Property Tax Assessor, Tax Collections, and/or Integrated Tax Administration business domain with product knowledge and business process experience.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

EEO Statement: RSI is committed to providing equal opportunity in employment to all employees and applicants for employment. Discrimination of employees or applicants on the basis of race, religion, color, sex, age, national origin, veteran status, disability, sexual orientation and gender identity, marital status, genetic information, or any other protected category, is strictly prohibited.

Immigration Notice: Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Culture and Values

The RSI employee experience is guided by our values of integrity, customer commitment, caring about people, innovation, inclusion, and responsibility. The most fundamental reason we exist as a company is our teams’ unparalleled passion for innovation. We believe that each individual, and every team, at RSI is central to our success. RSI is committed to creating an agile environment that inspires our people through professional development, cross-collaborative opportunities, and access to cutting-edge learning resources.

RSI determines pay range based upon numerous compensation factors, including experience, skill set, and geographic location. A current and reasonable estimated range for this position is $70,000 - $100,000. However, it is possible to be hired outside of this range.

About Us

RSI streamlines government operations and improves citizen services through the delivery of transformative technologies. Since 1996, we have established our position as a technology leader as we continue to bridge our legacy with the future through continual innovation. Technology continues to evolve and so too does RSI. The next chapter of RSI is lined with growth opportunities as we engage all members of our highly skilled teams in advancing our culture, recruiting top talent, and making progress together.