Tides Family Services is a nonprofit organization that is committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An "Agency Without Walls" our services are delivered in homes, communities, schools...wherever our youth are. 

Job Summary: As a Behavioral Assistant within the Children's Mobile Crisis Response program at Tides Family Services, you will play a crucial role in providing rapid in-person response and short-term crisis stabilization to clients and families in need. Your primary responsibilities include collaborating with an integrated team, developing treatment goals, providing crisis counseling, and maintaining partnerships with community resources. This role requires a proactive approach to crisis management, strong interpersonal skills, and the ability to work effectively with diverse populations.

Performance Expectations/Key Challenges 

• Provide rapid in-person response to clients who are referred to the program.
• Provide short-term in-home and community-based crisis stabilization to clients and families by addressing referral behaviors and measuring      progress over a 30-day timeframe. 
• Work collaboratively with integrated team of caseworkers, behavioral assistants and clinicians to develop treatment goals, provide resources, advocacy, perform routine assessments and build relationships with clients      and families. 
• Maintain crisis and trauma counseling and other services to help ensure client and family safety.
• Build and sustain collaborations with community partners, including health, education, vocation, legal and family intervention providers with the goal of increasing access to services for individuals and families whose needs align with our services. 
• Ensure quality service metrics are met through ongoing analysis, case review, daily ECHO reporting, and accuracy of data entry into TFS ECHO platform or other reporting measures. 
• Serve as liaison/advocate between the program, community and surrounding neighbors to build partnerships.
• Support activities, services and programs that uphold NASW professional boundaries and culturally sensitive to clients and families.
• Develop case reports or communication letters or other forms of  contact to truancy court or other juvenile justice systems. 
• Attend and participate in all required program meetings including; program coordinator meetings, biweekly supervision with leadership, run downs, and all staff meetings.
• Coordinate activities and resources that can benefit all clients and families within TFS. 
• Support and assist with the CQI process and ongoing program development. 
• Maintain weekly service delivery requirements with clients and families. Service delivery may fluctuate based on the needs of each      client. 
• Be part of a rotating on-call schedule which includes overnights and weekends. In-person response may be necessary in some situations including on weekends. 
• Assist with additional duties as assigned by supervisor which may   include but is not limited to carrying a small caseload in another program if Mobile Crisis program referrals are low.

Salary Description: $45,000-$55,000

• Bachelor’s degree – Required 
• Valid driver’s license and registered/inspected vehicle – Required 
• Bilingual; English, Spanish, Portuguese, Creole – Preferred 

Critical Knowledge/Skills

• 2-4 years experience in human services, healthcare, and other non-profit agencies .
• Demonstrates a safe, strengths-based environment while continuously using everyday behavior opportunities to teach, guide, and support youth  and families with their goals and challenges to remain in the home and in their communities.
• Capacity for rapid behavior management utilizing counseling techniques, program structure, guidelines and crisis intervention and to use metrics to ensure accountability.

Essential Roles/Experiences

• Strong crisis management, problem-solving, and interpersonal skills, particularly when working with youth of all ages.
• Managed in-home and community strengths-based services to clients and families . 
• Skilled in building relationships with internal team, stakeholders, clients and families, schools, law enforcement and other community resources. 

The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission driven candidates to apply.  We are a PBN Best Place to Work recipient, a Safe Zone Certified Employer, and a Veteran Friendly Employer. Join our team!