Summary

The Senior Manager, Strategic Communications and Public Affairs supports efforts to advance and protect the positive public profile of the cruise industry and its operating license by helping develop and manage communication strategies. Key responsibilities include drafting integrated internal and external communication plans for key initiatives, managing and tracking communication results against established objectives, and supporting message and content development, media relations, reputation management, crisis communication, speeches, and presentations. Additionally, the senior manager collaborates closely with the Membership and Commercial team on event messaging and supports event strategy and execution. This role also involves managing a database of targeted media outlets and journalists

Essential Job Functions

Strategic Communication and Public Affairs:

• Develop and manage communication plans.
• Support implementation of communication strategies.
• Manage website and intranet content.
• Engage with stakeholders and committees.
• Coordinate with other departments and regional offices.
• Create presentations, speeches, and media materials.
• Track and report on communication effectiveness.
• Manage publications and editorial calendar.
• Support executive communication and material development.

Conferences and Events:

• Assist in planning and executing events.
• Develop event communication materials.
• Prepare event briefing books.

Contracts/Procurement:

• Coordinate procurement process for vendors.
• Maintain contract files.

Budget/Financial:

• Support budget process and expense monitoring.
• Process invoices and track payments.

Coordination Across Departments:

• Support executive office activities.
• Act as liaison with other departments and external stakeholders.
• Participate in meetings and work groups.

Education and Experience

• Bachelor’s degree in communication or related field.
• Minimum six years of relevant experience.
• Maritime or travel industry experience preferred.
• Strong communication and organizational skills.
• Proficiency in Microsoft Office and Adobe Acrobat.

Work Environment

• This position is based in our DC office as part of a hybrid work environment with 1-2 days in the office and 3-4 days remote.
• Fast paced, professional office environment with moderate noise levels.
• Must be able to use a computer at a workstation for extended periods of time and to accommodate potentially frequent interruptions.

Required Travel

• Ability to travel (approximately 15-20% of time or as needed over the course of the year).

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable Accommodation

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

EEO Statement

CLIA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.