• Do you have a passion for organization, project management and customer service while performing with a results-driven operations team?
• Do you want to be part of a technology-focused logistics team that is part of a "Best and Brightest Companies to Work for in the Nation" in 2023 and that gets excited over complex problem solving?

Essential Duties and Responsibilities

• Handle ocean shipments from start to finish, including but not limited to: quoting, booking, issuing documents, reporting, billing, coordinating, handling export customs clearance (AES), and communicating with internal and external customers
• Support the ICAT customer service initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences
• Follow all domestic and international shipping regulations
• Follow and meet all Company KPIs in billing, documentation, closing, etc
• Perform other emergent duties and projects requested in support of ICAT’s fast paced environment

• Minimum 2 years ocean export projects experience with significant understanding of BB and OOG cargo
• High school education required and college degree preferred
• Able to foster accountability and commitment to achieve department goals
• Desire and drive to learn and grow
• Outstanding communication skills – Excellent verbal and written with an emphasis on listening
• Extremely well organized, with the ability to handle multiple tasks simultaneously
• Able to plan and effectively set priorities for implementation
• Advanced skills with Microsoft office products
• Ability to work in a response-oriented industry
• Ability to build relationships with internal and external clients
• Ability to anticipate and analyze problems, document issues and recommend solutions
• Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
• Ability to deal with a fast-paced entrepreneurial environment

Personal Characteristics

• Possess a strong work ethic with a persistence in pursuit of objectives
• Understands and responds to situations that require a sense of urgency
• Consistent in follow-up and follow-through
• Credible with a high level of personal integrity
• Loyal and dedicated to the success of colleagues and team members
• Optimistic outlook toward all activities, able to transmit this optimism to others
• Will naturally adopt ICAT’s core values and seamlessly assimilate into ICAT’s culture

Why ICAT Logistics Detroit? We are searching for the right team members to join our organization, and with that commitment to finding the best comes best in class investments and programs. For the last two years, Crain’s Detroit has named ICAT Logistics Detroit a “Coolest Place to Work” and last year we were also named one of the “Best Places to Work in Michigan” and one of the “Best Places to Work in the Nation”. 

We want to hire and retain the best and the brightest, so we offer:
Competitive Financial Benefits:

• An investment in programs and tools for your success
• 401(k) matching
• Tuition reimbursement

Competitive Health Benefits:

• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Flexible Spending Accounts

A Strong Family Culture and Focus on Well-Being:

• Travel stipend
• Wellness stipend
• Paid time off
• Volunteer opportunities
• Employee assistance programs
• Flexible schedule and work location
• Maternity and paternity leave

If you think you have what it takes to join our cool company and are ready to make an immediate impact, check out our website to learn more!