Description:

Take your career to the next level as a Inside Parts Sales. Penn Power Group has been in business for over 50 years and is known for our great customer service, innovative solution development, and ability to adapt to changing markets. Are you high energy, self-starter, serious-minded, capable of initiating and building productive relationships? If yes, Penn Power Group is currently accepting resumes for a Inside Parts Sales. who will exceed our customer’s expectations through quality service.

 Essential Job Duties and Responsibilities, include the following, other duties may be assigned  

• Knowledge of all product lines that the company stores and distributes, and understands the applications for those parts.
• Knowledge of all other areas and duties of all other positions in the Parts Department.
• Administrator of customer accounts
• Skills to promote and sell products
• Provide the highest level of customer service to our internal and external partners.
• Request quotes from vendors.
• Prepare and submit offers.
• Generate purchase orders and submit orders to vendors.
• Expedite parts as necessary.
• Review open orders.
• Has a working relationship with suppliers 
• Seeks management guidance regarding compliance.
• Assist the sales team with offer submissions.
• Initiate customer contact to promote product sales and customer relations. 
• Maintains database integrity and associated documentation.
• Ability to track and communicate key issues and status of orders.
• Prepares and maintains all records and documents required for the duties being performed; knowledgeable of all company policies and procedures relating to parts transactions.
• Must maintain factory training requirements.

EDUCATION and/or EXPERIENCE: 

• HS diploma, 2 years of equivalent experience
• Excellent product knowledge, good administrative skills and inventory management experience are important.
• Demonstrable customer service skills including two years previous parts department experience, which will consist of inside parts selling.
• Excellent telephone skills
• Previous Paragon software experience
• AS400 software experience
• Excellent customer service skills

WE OFFER:

• Competitive salary
• Comprehensive benefits including medical, dental and vision insurance
• 401(k)
• On-going paid training
• Tuition Reimbursement
• A fun work environment where our teammates feel appreciated.