Escrow Analyst I

The position is primarily responsible for the timely administration of advanced requirements related to insurance, taxes, and escrow accounts.

About Servbank:

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

Duties and Responsibilities

  • Maintenance of escrow lines in the servicing system
  • Performing Escrow Analyses in the servicing system
  • Determining root causes for payment changes, overages and shortages
  • Assist with working all aspects of insurance , tax, escrow analysis and MI/PMI
  • Error recognition and troubleshooting.
  • Gather data and documents to respond to internal audits.
  • Manage assigned pipeline to ensure all items are worked accurately and process in a timely manner
  • Liaise between all third-party vendors and ensure escalations are responded to timely and accurately.
  • Review control reports to ensure compliance with state, regulatory and investor guidelines.
  • Complete various audits for the monthly vendor scorecard.
  • Read and reference job aids
  • Pre and Post Board Loan Data Review
  • Vendor Letter Management- Content and change management
  • Other escrow responsibilities and projects as assigned by management

Position Qualifications

  • 1-2 years of escrow servicing experience in a banking or mortgage company.
  • Attention to detail, comfortable working with numbers, and strong Excel skills.
  • Ability to create and use Excel spreadsheets while mastering V-Lookup and filter functionality to manage data collected.
  • Ability to work independently.
  • Excellent listening, organizational, and communication skills.
  • Ability to adapt and work in a fast-paced environment.
  • Knowledge of escrow functions and workstations in an MSP platform environment.
  • Proficient in MS Office Suite- Word, Excel, PowerPoint, Outlook.
  • Strong experience with mortgage terminology.


  • High School diploma and/or some college

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary Description
$47.8k to $55.9k